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CPXE - Data Science Product Manager

Company: Cisco Systems, Inc.
Location: San Jose
Posted on: May 3, 2021

Job Description:

CPXE - Data Science Product ManagerTitle: CX Data Science Product ManagerGrade Level: 11Hiring Manager: Leader, Data and AI ServicesDepartment: CX Data, Insights & GrowthLocation: US, otherWho We AreCisco's Customer Experience (CX) organization is one of Cisco's fastest growing teams, and the Customer and Partner Experience Engineering (CPXE) group is redefining how Cisco delivers value to our customers & partners via our product portfolio. In this time of outstanding change, we are looking for top talent to lead business critical capabilities that will redefine success for Cisco and our customersWhat You'll DoAs a critical member of our Data and AI Services group, you will play a meaningful role in defining the shape and scope of our products. Being responsible for the roadmap of machine learning products, phasing development to sprints in collaboration with our team leaders, mitigating the adoption risks, and positioning the product to internal customer.Who You'll Work WithThis role is part of a fun loving, diverse team, with a broad culture. Duties require collaboration across CX, and potentially outside to mine business opportunities and define technical requirements. You will engage with the leaders and individual technical team members to usher the development of the technical aspects. Once the development is complete you will position and translate the technical concepts in the right way for the customers.Specifically, You will:Be responsible for a subset of the team's products' scope, roadmap, and successSeek new product and business opportunities for new product incubation; advise leadershipEstablish business and technical viability for the products; adjust the roadmap and scope accordinglyCoordinate the scope and development continuously as the central authorityAddress deviations from the planned roadmap through adjusted planningLead alignment of technical development with the business requirements; partner to find a resolution in case of deviationTranslate business requirements to technical team and technical concepts to business teamEnsure regional nuances and compliance requirements are addressedPosition the developed products accurately within the user base; handle user issues with the productsLead and deploy organizational changes to ensure a smooth product lifecycleQualifications:Minimum 5 years of active experience in the data science, machine learning, or artificial intelligenceDeep knowledge of data science and CX conceptsPhenomenal communication and tactfulness skills to drive alignmentKeen eye and strong interest for business opportunities that can be benefited by data scienceHighly organized with proficiency in project management toolsTrack record of defining and delivering productsWhy Cisco#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

#WeAreCisco, where each person is outstanding, but we bring our talents to work as a team and make a difference. Here's how we do it. We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (30 years strong!) and only about hardware, but we're also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, we give our egos a break, and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take aggressive steps, and we take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Keywords: Cisco Systems, Inc., San Jose , CPXE - Data Science Product Manager, Other , San Jose, California

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