Selling Supervisor

Company: Caliva
Location: San Jose
Posted on: May 3, 2021

Job Description:

Caliva is your friendly and trusted cannabis brand. We believe in wellness options that work for your lifestyle; in boosting your spirits and seeking adventure; in motivating the mind, steadying the body and being inspired to create. A true seed to sale company; we cultivate happy plants and happy people and strive to provide California with dependable cannabis options. As one of the largest cannabis companies in the state of California, we pride ourselves in our compliance, professionalism, commitment to quality, and positive atmosphere. We stand by our promise of consistency, transparency, and accessibility as Caliva's brick and mortar retail footprint continues to expand into new cities and is growing rapidly through our online pickup and delivery service.

Join the Caliva team and become part of something exciting!

At the moment, we are only in need of a Full-Time Selling Supervisor for Deli - San Jose, CA Retail Team

The Selling Supervisor is responsible for driving the retail store business and customer experience to achieve established goals through hands-on leadership and contributions.

Reporting to the Store Manager, the Selling Supervisor is responsible for leading, coaching, and developing a high performing team of Sales Associates that meets and exceeds set expectations. The Selling Supervisor is accountable for maintaining a strong presence on the sales floor to inspire and lead by example for the team.

Duties and Responsibilities

• Embrace and demonstrate alignment with Caliva Values - Absolute Integrity, Positive Energy, Bias Toward Action, Connectedness, Truth Seeking
• Serve as a proactive role model, mentor, and coach for the team
• Support the development of the Sales Associates by implementing training programs and conducting routine touch bases
• Create and implement selling strategies including contests that will motivate the team to achieve goals and support a high morale
• Partner with Store Manager on the training and development of all Sales Associates, including corrective action and performance improvement plans
• Maintain and manage all product knowledge resources and tools
• Lead product education training on new and existing products
• Operate as an effective leader at all times and demonstrate strong sales floor presence
• Inspire and influence: lead by example and drive positive results by building an excellent customer and team experience
• Oversee the daily sales ledger, shift logs, and KPI tracking and reporting
• Proactively meet set sales goals and other KPIs and hold the team accountable to do the same
• Collaborate with the other store leaders to drive strategy and achieve goals
• Participate in leadership meetings by presenting department updates, identifying opportunities, providing solutions, and offering feedback
• Adhere to all city and state regulations
• Adhere to company policies and procedures

Qualifications

• Must be reliable and dependable with a good work ethic
• Entry-level knowledge of cannabis products and related vocabulary is preferred
• Ability to maintain confidentiality
• Ability to multitask and prioritize
• Strong attention to detail
• Must be able to adapt to a changing work environment
• Ability to work as part of a team
• Entry-level knowledge of cannabis products and related vocabulary is preferred

Education and Experience

• High School diploma or equivalent
• 1-2 years of retail leadership or customer service-related experience

Working Environment

This position will work in an indoor environment with a controlled temperature, may be exposed to bright lighting and loud equipment, and may have to work evenings, weekends and holidays as needed.

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, talk, and hear. The employee must frequently lift and/or move up to 50 pounds.

Additional Requirements

• Must be 21 years of age or older
• Must comply with all legal or company regulations for working in the industry
• Must pass a background check including other requirements that may be city mandated

Keywords: Caliva, San Jose , Selling Supervisor, Other , San Jose, California