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Enhancing People Experience Director

Company: PwC
Location: San Jose
Posted on: May 3, 2021

Job Description:

A career in our Change Management and Communications practice, within People and Organisation services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. You'll gain a tremendous depth of expertise in all aspects of human capital, including creating sustainable value through people culture and change, designing compensation and retirement strategies, and improving human capital operations. Our team helps organisations deliver sustainable change by getting people to accept, adopt, and drive change. As part of the team, you'll help our clients develop and communicate a plan that enables their employees to execute and embrace lasting transformation by empowering them to change their behaviour by focusing on critical things that drive successful results.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Support team to disrupt, improve and evolve ways of working when necessary.
  • Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
  • Identify gaps in the market and spot opportunities to create value propositions.
  • Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
  • Create an environment where people and technology thrive together to accomplish more than they could apart.
  • I promote and encourage others to value difference when working in diverse teams.
  • Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
  • Influence and facilitate the creation of long-term relationships which add value to the firm.
  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

Bachelor Degree

Required Fields of Study:

Human Resources Management, Business Administration/Management, Organizational Behavior Studies, Organizational Management

Minimum Years of Experience:

8 year(s)

Required Knowledge and Skills:

Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in selling, structuring and leading complex human capital change management programs, including thought leader-level knowledge of people-related competencies and academic background such as psychology, human factors, applied cognition such as:

  • Assessment of change readiness, leadership alignment, and organizational impact
  • Change vision and strategy
  • Organizational design
  • Training strategies, and curricula and course development
  • Cultural transformation plans
  • Stakeholder management and communications to obtain awareness, understanding, buy-in, and support

Preferred Qualifications:

Degree Preferred:

Master Degree

Preferred Fields of Study:

Human Resources Management, Business Administration/Management, Organizational Behavior Studies, Organizational Management

Certification(s) Preferred:

SPHR

Preferred Knowledge/Skills:

Demonstrates expertise of and a proven record of consistent success selling, structuring and leading complex human capital change management programs, including an extensive knowledge of people-related competencies and academic background such as psychology, human factors, applied cognition: - Assessment of change readiness, leadership alignment, and organizational impact - Change vision and strategy - Organizational design - Training strategies, and curricula and course development - Cultural transformation plans - Stakeholder management and communications to obtain awareness, understanding, buy-in, and support

Demonstrates proven expertise and track record of success selling and leading large scale engagements and managing client accounts in a collaborative and fast-paced environment, including leveraging MS Project, Visio, PowerPoint, Excel, Word to accomplish the following: - Driving relationship with senior client counterparts, ensuring buy-in in term of scope, objectives and deliverables, and negotiating appropriate engagement terms, e.g.. payment terms, expenses and schedule - Effectively managing the financial aspects of engagements, e.g. invoicing, budget and collection - Developing overall engagement frameworks, plans and program structure; working with client to define resource needs and managing engagement expectations - Developing and sustaining deep client relationships at executive level using networking, negotiation and persuasion skills to identify and sell potential new service opportunities. - Effectively leveraging and utilizing the firm's resources and credentials to generate new business opportunities and lead selling efforts - Communicating with presence and influence in both formal and informal settings, preparing and presenting persuasive written and verbal materials to executive-level leadership and/or large audiences - Proactively understanding market and industry trends in order to develop business initiatives and relationships that help achieve competitive advantage - Effectively leading internal research projects to enhance the firm's intellectual property. Demonstrates proven expertise and a track record of success as a team leader with expert abilities to lead, inspire, and motivate teams: - Generating a vision, establishing directions and creating an atmosphere of trust - Leveraging diverse views to encourage improvement and innovation

Keywords: PwC, San Jose , Enhancing People Experience Director, Other , San Jose, California

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