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Supply Chain Global Planning Business Architect

Company: Cisco Systems, Inc.
Location: San Jose
Posted on: May 3, 2021

Job Description:

Cisco's Supply Chain organization is beginning a journey to migrate many of our processes and platforms to a cloud environment. We are looking for creative and passionate people to join the Supply Chain transformation community to accelerate our pace of innovation, increase the value our systems deliver to the business, and to transform our business models for the future. We will do this by using your energy, experience, and collaboration skills to work within your team as well as with external teams to drive and expand our excellence in the industry.

You would be working with the company that has the #1 supply chain in the world (Gartner) with its growth, strength in environment, social and corporate governance, and recognition of leadership in community. Additionally, Cisco has an unparalleled culture and year after year is ranked world's #1 best place to work according to No matter how you look at it, Cisco is an exceptional place to grow your career and make a difference.

What You'll Do

In this role, you will be working within the Global Planning Organization to drive new capabilities, new business models, and new business processes to ensure Cisco's supply chain remains number one. You will work with other supply chain functions to plan and deliver collective business objectives. Opportunities to work with test teams, your IT counterparts, and other functions will be prevalent in your day-to-day work as well as documenting and validating business processes.

Collaboration and teamwork, communication, and your ability to influence teams will be your tools of success to plan out the future capabilities needed for your organization.

Your main tasks will include understanding business outcomes and translating them into detailed technical requirements, document as-is and to-be processes, partnering with technical resources to build digital solutions, and performing user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and the ability to explain difficult concepts to non-technical users.

Key responsibilities include:

  • Work with your internal and external partners to capture, validate, and maintain business flows with Visio or other process flow software.
  • Own and drive roadmap of capabilities in your domain that progress the objectives of your organization.
  • Applying business architecture practice to identify operational capabilities, business processes, fit/gap requirements and perform assessments based on the need of business strategy and business model.
  • Engage and collaborate with other organizations to ensure your capabilities and roadmap are shared, agreed upon, and have a holistic benefit to Cisco and not just an isolated benefit.
  • Communicate with the supply chain teams and leadership on metrics, critical achievements, and deployed benefits.
  • Drive insights by creating connecting data models for various business models and processes.
  • Manage Supply Chain Architecture framework and engage with Enterprise Architecture team to represent Supply Chain function.
  • Understand the breadth of tools and the respective users to better represent their requirements.
  • Drive and manage multi-functional forums, agendas, minutes, and action follow ups.
  • Develop new processes with SharePoint, Tableau, and other business process technologies.

On a Day-to-Day Basis:

  • Work with internal and external customers to analyze their business needs and align product roadmap to strategic goals.
  • Solve product/process issues related problems as they arise.
  • Setup and facilitate meetings to drive solutions to issues or business outcomes.
  • Complete trade-off analysis and/or cost benefit analysis to support decision making among relevant teams.
  • Document and share processes with business owners and business architecture community.
  • Represent team in front of partners, clients, or users.

Who You'll Work With?

We are building a best-in-class team of hardworking and results-oriented problem solvers with the aim of enabling better data centric decisions and thereby building impactful business results. You will be working directly with the leaders of Global Planning to understand the business strategy and business outcomes required. In addition, you will also be working with other Supply Chain functions such as supplier management, IT, quality, planning, and other central teams to implement and realize those outcomes. You will be working with other leaders, architects, and engineers while being surrounded by a fast paced, innovative, and passionate organization that is empowered to keep Cisco on the leading edge of the supply chain industry.

Who You Are


  • Creative and strategic
  • Results oriented
  • Motivation to perform and succeed
  • High-energy, robust, and resilient
  • Analytical and driven by data, insight, and understanding
  • Able to motivate, influence, and empower others irrespective of reporting lines
  • Collaborative, direct, and open in approach
  • Organizational and time management skills.
  • High mental agility

Minimum Qualifications:

  • Bachelor's Degree in appropriate field of study and 3 - 5 years equivalent work experience in Supply Chain domain.
  • 7+ years business analysis/architecture experience.
  • 7+ years in supply chain systems, ERPs, systems integration and transformation
  • Expert documentation skills.
  • Experience creating detailed reports and giving presentations.
  • Competency in Microsoft applications including PowerPoint, Word, Excel, and Outlook.
  • Good communication, presentation, and leadership skills.
  • Ability to define a product roadmap.
  • Strong written and verbal communication skills and comfortable communicating findings to executive level audience.
  • Solid ability to facilitate and drive meetings ranging from small to large size audiences (5 to 20 people) and to manage conflict within group.
  • Be comfortable in an individual, self driven role, as well as in a team environment.
  • Must possess strong problem solving and critical thinking abilities, to assess complex problems, analyze options and navigate diverse perspectives and objectives.

Preferred Qualifications:

  • Master's Degree in appropriate field of study and 5 - 7 years equivalent work experience in field of Supply Chain.
  • 7+ years business analysis/architecture and/or operations experience.
  • Story telling abilities using data are a strong plus.
  • Industry knowledge of capabilities within supply chain technologies including ERP, SaaS, and cloud offerings.

Why Cisco


#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here's how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (30 years strong!) and only about hardware, but we're also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool.


Keywords: Cisco Systems, Inc., San Jose , Supply Chain Global Planning Business Architect, Other , San Jose, California

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