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Product Director, Roku Pay

Company: Roku
Location: San Jose
Posted on: May 3, 2021

Job Description:

The future won't be televised. It will be streamed.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers worldwide while gaining meaningful experience across various disciplines.

About the role

This role is a critical hire for Roku and Roku Pay, and an incredible opportunity for the right candidate, looking to advance their career with a market leader in a rapidly growing category.

* Build and drive demand for Roku Pay's subscription streaming payments capabilities through features that drive delight across Roku's consumer experiences * Lead Agile teams utilizing Scrum development techniques. * Resolve customer impacting issues with technology, partner and customer service teams. * Source feature needs and requirements from consumer research, user experience qualitative study, analytics, and organizational stakeholders. * Develop metrics for assessing performance and trends in and around the consumer payments experience. * Manage competing priorities with oversight and vision of various projects and initiatives to achieve organizational goals and deliver results.

What you'll be doing

The world is cutting the cord and streaming its TV online, a shift that dramatically changed how content providers target, reach, and sell to consumers.

In this new world, Roku has re-written the rules of modern subscriptions. Roku's payments platform, Roku Pay, drives subscriptions and payments for content with a payment and entitlement system, purpose built for streaming.

And we are seeking a candidate to identify, develop, and launch feature enhancements necessary to further strengthen our consumer's experience and capabilities.

In developing new features, you'll need align the organization across multiple software development teams. You'll need to lead work with consumer research and end-user experience development, for devices (TVs and players), as well as for our website and mobile.

We're excited if you have

* BS or Equivalent. * 8+ years of subscription billing, payments, and related experience, preferably in a streaming environment. * Strong operational knowledge with JIRA, Confluence, and other business tools. * Expert Agile and Kanban methodologies. Certified Scrum Product Owner preferred. * Strong working knowledge of subscription billing models, catalog and offers management systems, marketplace operating models, payments, and consumer purchase funnels, into streaming. * Hands on experience designing product process flows, gathering and documenting business requirements and crafting user stories. * Strong communication, people management and leadership skills. * Proven organizational, planning and project management skills.

The Roku culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of acompany that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

Hear from our tech leadership

#LI-JB1

Keywords: Roku, San Jose , Product Director, Roku Pay, Other , San Jose, California

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