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Junior QA Engineer - HW Partnership and Certification

Company: Zoom
Location: san jose
Posted on: May 3, 2021

Job Description:

Zoomies help the world connect - and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We're problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment.

We are looking for an energetic strategic partnership manager with a background in unified communication or internet media streaming hardware and supply chain. This position involves working with leading hardware companies in designated market segments building strategic relationships, joint roadmap, and developing enterprise or consumer hardware customers want to own and enhance user experience of Zoom software and services.

The other part of the role is growing the high demand Zoom hardware certification program with systematic process, automation, clear documentation, leveraging third party certification labs while expanding to new certification categories. .


* Analyzes market data to identify trends/opportunities in new markets, develops strategic direction, identifies key hardware players in the value chain.

* Build trusting and long-lasting relationships with our top hardware partners in multiple levels. Serve as the primary point of contact to partners.

* Define and develop the sustainable hardware strategy and plan incl. partners, roadmap, product, and alignment with Zoom software

* Collaborating with internal and partner's product manager, engineering, marketing, and design teams, kick off and effectively manage joint projects and hardware releases with Zoom software

* Create consistent and unified UX (User Experience) across hardware from different partners that delights our users

* Work with business development on business model, marketing and sales enablement on value proposition in GTM (Go To Market) and NPI (New Product Introductions) plan

* Build trust of the certification program with our partners who like to have hardware certified for Zoom.

* Define and develop the hardware certification strategy, categories and life cycle management

* Create consistent and unified message and structure across certification categories

* Work with marketing and sales enablement on external message


* 3+ years of product management, interoperability, partnership, engineering, or business development role in the fast-paced unified communications, smart TV, streaming player, set-top-box, smart IoT.

* Position based in San Jose (CA), Santa Barbara (CA), Atlanta (GA), Denver (CO), Overland Park (KS), Phoenix (AZ), or Pittsburg (PA)

* Excellent communication and presentation skills; ability to manage ambiguity, solve complex problems and scale effectively across a large organization.

* Technical background is required, Engineering . CS degree a plus

* Must be detail oriented, organized, ethical, responsible, and self-motivated

* Understanding of SaaS and service provider business models a plus

* Familiarity with Tableau, Jira, Asana a plus

You are comfortable being hands-on, detail-orientated and shifting between the tactical and strategic actions with effective executive and team communication skills and techniques

Explore Zoom:

* Hear from our leadership team

* Browse Awards and Employee Reviews on Comparably

* Visit our Blog

* Zoom with us!

* Find us on social at the links below and on Instagram

Keywords: Zoom, San Jose , Junior QA Engineer - HW Partnership and Certification, Other , san jose, California

Click here to apply!

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