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Lead Manager, Corporate Communications

Company: eBay Inc.
Location: San Jose
Posted on: May 3, 2021

Job Description:

eBay is a global commerce leader that allows people to craft how the world buys, sells, and gives. We empower others and put people at the heart of everything we do, whether those people are our customers, our communities or our own team. At eBay, you can just be yourself, do your best work, and have a significant impact on people around the world. We are looking for individuals with drive, ideas, and a passion for helping small businesses succeed to help craft the future of eBay-does this sound like you? If so, we'd love to talk to you.

About our team:

The Corporate Communications team is responsible for managing, promoting and protecting the company's reputation as well as bringing the company to life across owned and earned channels. We play a meaningful role in eBay's strategy, positioning the company as a global leader in the commerce evolution. One of our primary areas of focus has been to protect eBay's reputation through issues management, promote eBay's business strategy, and bring the company's Purpose to life. We are composed of communications professionals who activate a modern, robust, and dynamic communications system that deploys groundbreaking tools, technologies and techniques to drive business impact. We are propelling eBay's Purpose by elevating its Global Impact, highlighting how eBay builds a better, more balanced form of commerce-where people are empowered, causes are supported, and economic opportunities are available to all.

As the Manager of Corporate Communications you will help support eBay's business critical communications, including, but not limited to, diversity, equity and inclusion (DEI), community impact, environmental, social and governance (ESG), and issues management. The role will collaborate with a broad range of internal partners and will work closely with other members of the corporate communications team, in tight collaboration with the senior director of corporate communications. This individual will be responsible for articulating company strategy, growth opportunities, and social impact; highlighting the assets and advantages that distinguish eBay in the marketplace and in the community; positioning eBay with relevant media in order to drive perception change; and helping address reputation issues and manage crises.

This position will join a global team that works to creatively and effectively craft eBay's tech-led reimagination narrative to support key business priorities and strategies. The individual will be counted on to work collaboratively within eBay's matrixed organization and to help provide critical thinking, strategy, and seamless execution to the corporate communications function.


  • Experience developing and executing corporate, DEI, and ESG communications in a large, global, and matrixed organization.
  • Experience working in crisis communications and issues management.
  • Strong critical thinking skills and experience working in a fast-paced environment; must be comfortable and confident working with a sense of urgency.
  • Proven experience working cross-functionally to manage issues that could potentially affect operations and employees.
  • Proven media relations experience with key, top tier and trade reporters and producers.
  • Must be a strong writer.
  • Must have successfully worked with senior leadership teams.
  • 8+ years of experience.
  • BS/BA degree or equivalent.

Critical Competencies

  • The person will be a talented communications professional with experience in developing high-impact strategy and programs that improve awareness, trust, and favorability of corporate reputation.
  • Due to the nature of the role, this person must be flexible and capable of handling multiple incoming priorities and managing various stakeholders with speed, accuracy, and professionalism.
  • The person will be results-driven and inspired by working with a dynamic and collaborative team. They will have a relentless focus on innovation, execution, and quality, combined with a tireless work ethic and a global worldview.
  • eBay operates in a fast-paced, complex, matrixed environment. The person will have a record of collaborating, developing a shared vision, and creating successful results.

Benefits are an essential part of your total compensation for the work you do every day. Whether you're single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn't just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay's Diversity & Inclusion click here:

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement

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Keywords: eBay Inc., San Jose , Lead Manager, Corporate Communications, Other , San Jose, California

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