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Legal Operations Manager

Company: Calix
Location: San Jose
Posted on: May 3, 2021

Job Description:

Calix cloud and software platforms enable communications service providers (CSPs) of all sizes to transform their business. Our CSP customers are empowered to utilize real-time data and insights from Calix platforms to simplify their businesses and deliver experiences that excite their subscribers. This enables CSPs to grow their businesses through increased subscriber acquisition, loyalty and revenue, thereby increasing the value of their businesses and contributions to their communities. This is the Calix mission; to enable CSPs of all sizes to simplify, excite and grow.

Calix is looking for an experienced Legal Operations Manager to serve as a key member of our small but mighty legal team. The Legal Operations Manager will have primary responsibility over all areas of contract lifecycle management and legal operations, including managing our contract management system and related processes and supporting all aspects of contracting. The role will also include participation in commercial contract review and negotiation under attorney supervision. The position requires a strong foundation in contracts and demonstrated experience in administering an end to end contract management system leveraging technology and automation.

The ideal candidate must possess excellent communication, organizational and drafting skills, with meticulous attention to detail. As the Legal Operations Manager, you are technologically savvy; able to issue spot and resolve process, technical and general contract issues; have good business judgment; and can collaborate effectively across functions to drive projects to completion, all while demonstrating a willingness to roll-up your sleeves and pitch in within a dynamic and growing environment. This role will report to the Associate General Counsel, Corporate and Compliance.


  • Serve as administrator of our SaaS-based contract management system, including developing and managing workflows, running reports, archiving, importing legacy contracts, training and reviewing content for process improvements
  • Manage the contract lifecycle, from intake through execution and filing and liaise with business teams on contract-related questions
  • Administer and maintain key legal records to meet legal and organization needs
  • Manage and publish contract metrics to support organizational oversight
  • Maintain and assist in administration of contract templates, policies and processes; help prepare updates as needed
  • Assist with preparation, proofreading, editing and review of standard legal documents
  • Able to work well independently and be proactive in driving projects to completion
  • Assist with developing a contract playbook of non-standard terms and conditions with associated business approvals and recommending process improvement as necessary
  • Serve as primary contact to address questions related to contract administration and related processes
  • Other projects and general administrative duties in support of legal function


  • 5+ years of legal operations experience in-house at a technology company, ideally in a public company
  • Demonstrated end to end experience building and managing a SaaS-based contract management system
  • Excellent drafting, organizational and verbal and written communication skills with a high level of professionalism
  • Meticulous attention to detail with demonstrated maturity and good judgment
  • Ability to work independently and to prioritize and accommodate time sensitive demands in a fast-paced environment
  • Proactive, collegial and enthusiastic team player with a strong work ethic
  • Unequivocal commitment to ethics, integrity, confidentiality and discretion
  • Ability to work collaboratively with cross-functional groups with clear ability to understand and support business needs
  • Extremely technologically savvy with strong proficiency in cloud-based technologies, automation, and office applications such as MS Office 365 Suite, DocuSign and Adobe Acrobat Pro; experience with Ironclad a plus
  • Demonstrated ability to leverage technology and become proficient with new systems
  • A bachelor's degree is required.


  • Remote within the San Francisco Bay Area, California. Able to commute to our San Jose headquarters for managing on-site files, attending meetings and other legal responsibilities from time to time. No relocation.


Keywords: Calix, San Jose , Legal Operations Manager, Other , San Jose, California

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