LMS Admin
Company: Kelly Services
Location: San Jose
Posted on: April 9, 2021
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Job Description:
LMS AdminLocation: Remote (Occasional on-site in Santa
Clara)Duration: Contract--Kelly Services is currently recruiting
for a Learning Management System Administrator with experencie in
Canvas, BlackBoard, ComplianceWire or Meridian etc. and other
educational systems such as Student Information
Systems.--Duties:Technical Support and IT Request
Handling--------------Provides support and engages in complex
problem solving. Monitors, tracks, and responds to email requests
in the mailboxes, and the IT Ticketing System. Adds to
knowledgebase and FAQs.Instructional Technology
Support--------------------Provides support to instructors, and
teachers in addressing educational needs, translating their
pedagogical goals into technical processes, tailored instructional
design of hybrid and online courses, and developing appropriate
solutions in support of those academic goals. Supports LMS
solutions including developing instructional solutions with Program
Managers, Instructors, and teachers, troubleshooting, and testing
and implementing integrations. Creating and administering
conferencing technology accounts for instructors and teachers.
Always follows best practicesInteractive, Media, and Web Solutions
SupportAssists instructors on using interactive, media and web
solutions to address educational needs. Provides technical
solutions and development of media components, applying industry
practices, community standards and campus and departmental
policies. Trains users. Assists in negotiating project plans with
stakeholders. Responds to reported incidents through the mailboxes
daily. Always follows best practicesTraining and
Documentation------Designs introductory to advanced workshops based
on instructional life cycle needs and delivers training sessions in
person and online. Develops documentation targeted for specific
audiences, use cases, for self-service, and solutions in support of
instructional tools and technique. Ensures that service and
instructional materials are accessible and in compliance with law
and policy. Builds upon the existing knowledge baseSpecial Projects
and New Initiatives------------Stays abreast of the developments in
Learning Management Technologies. Recommends upgrades, new tools
based on current trends in the education industry. Applies
knowledge of project management and service management standards.
Serves as project lead or team member within department beginning
with project proposal phase through completion, planning, testing,
migrations, documentation, production and customer support.
Projects vary from simple to moderately complex. Often requires
analysis of Instructional requirements of the instructors and
teachers by applying campus standards and sound pedagogical
methodology.Accessible Technology
Support----------------------------Provide technical support for
course-focused accessibility. Collaborate with registrar's office,
the Accessibility Tech Committee Member, and other IT Team members
to gather requirements and provide adequate solutions.--Required
Skills:Experience with administration of Learning Management
Systems (such as Canvas, BlackBoard, etc ) and other educational
systems such as Student Information SystemsGeneral knowledge of
several areas of IT.Ability to learn new concepts in a short amount
of timeKnowledge of business processes and procedures. Knowledge of
the design, development and application of technology and systems
to meet business needs.Experience with incident reports, assisting
with digital forensics with data collections, examination and
analysisScripting experience in Perl/Javascript/Python is a
plusSelf-motivated and works independently and as part of a team.
Demonstrates problem-solving skills. Able to learn effectively and
meet deadlines.--Ability to write technical documentation in a
clear and concise manner.Demonstrated understanding of how system
management actions affect users and dependent / related
functions.Ability to provide effective and adequate customer
support to students, instructors, teachers, and staff of varying
social, cultural, economic, and educational backgroundsProject
Management SkillsFamiliarity with accessible technologies,
particularly when used in instructional contexts.Ability to create
content using rich media production methods. Experience with
standard Productivity tools, including PowerPoint, Keynote, Word,
Excel.Knowledge of intellectual property (IP) restrictions,
Copyright and Fair Use, FERPA, ADA, S508 policy and law.Why
Kelly--?By partnering with Kelly IT, you'll have direct connections
to top companies around the globe-giving you the chance to put your
tech skills to work on some of today's most intriguing, innovative,
and high-visibility projects. In a world where change is the only
constant, our unparalleled connections and IT market expertise help
you take your skills exactly where you want to go. We're here to
help you gain experience, keep learning, and move your career
forward.About Kelly--At Kelly, we're always thinking about what's
next and advising job seekers on new ways of working to reach their
full potential. In fact, we're a leading advocate for
temporary/non-traditional workstyles, because we believe they allow
flexibility and tremendous growth opportunities that enable a
better way to work and live. Connecting great people with great
companies is what we do best, and our employment opportunities span
a wide variety of workstyles, skill levels, and industries around
the world.Kelly is an equal opportunity employer committed to
employing a diverse workforce and providing accommodations for
people with disabilities in all parts of the hiring process as
required under its Employment Accommodation Policy. Kelly will work
with applicants to meet accommodation needs that are made known to
Kelly in advance.]]
Keywords: Kelly Services, San Jose , LMS Admin, Other , San Jose, California
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