Client Partner Executive

Company: IBM Computing
Location: San Jose
Posted on: September 16, 2020

Job Description:

IBM Client Partner Executive in San Jose , California Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The Client Partner Executive is responsible to manage all aspects of the contract with this State government client. As a Client Partner Executive, you're the face of IBM to the client. Passionate about your clients' business – their organization, financials, competitiveness in the market, business issues - and equally knowledgeable about how the unique capabilities of IBM's solutions align to address their needs.

You will be responsible for navigating IBM to identify and acquire critical resources needed to deliver the best solution for the client, while applying IBM brand strategies and offerings, methods and models, to ensure world-class design and delivery. You will work closely with the extended IBM account team and will make sure that revenue & signing targets will be achieved. Anticipates future client problems in industry and information technology trends and develops realistic visions and strategies based on risk management plans. Makes decisions based on scope of the deal and possible trade-offs to best meet client's objectives within the limits necessary to win the contract.

Nice to Have Skills:

Understands and can apply current and future Government Industry and business trends that impact client's business. Perform contract crisis management, manages contract scope, commitments, and responsibilities of all parties. Drive teams to execute contract terms & conditions and drive contract growth, enabling breakthrough thinking, conflict resolution, effective communications and managing any cultural differences. Work with Delivery to drive program / project schedules and contract deliverables that support the client's business with a focus on delivering on every commitment made to the client. Understand and participate in IBM selling techniques to identify business opportunities and leverage resources in closing new business with the client.

Required Technical and Professional Expertise

Be primary focal point for managing all business activities, deliverables, and projects for one large client. Accountable to meet revenue, profit, growth objectives and customer satisfaction targets. Responsible to build and maintain strong client relationships at required levels with the objective of being a trusted business partner. Is a solid contributor towards the development of an Account Strategy. Works with the client to grow the account / contract base into new business opportunities and stem erosion.

Client Relationship, P&L, Negotiation, Contract, Program Management

Experienced professional with successful experience in this areas - Communication/Negotiation, Problem Solving, Leadership,Client insights, Business focus, lead large, multi-disciplined teams, and integrating products and services

In-depth working knowledge of the industry and an ability to market very complex IBM solutions, products and services

Preferred Technical and Professional Expertise

None

About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Keywords: IBM Computing, San Jose , Client Partner Executive, Other , San Jose, California