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Strategy & Analytics Manager

Company: Coursera Inc.
Location: San Jose
Posted on: September 16, 2020

Job Description:

Business Development & Customer Success – Sales Enablement & Operations /

Coursera is a leading online learning platform for higher education, where 68 million learners from around the world come to learn skills of the future. More than 200 of the world’s top universities and industry educators partner with Coursera to offer courses, Specializations, certificates, and degree programs. 2,800 companies trust the company’s enterprise platform  Coursera for Business  to transform their talent.  Coursera for Government  equips government employees and citizens with in-demand skills to build a competitive workforce.  Coursera for Campus  empowers any university to offer high-quality, job-relevant online education to students, alumni, faculty, and staff. Coursera is backed by leading investors that include Kleiner Perkins, New Enterprise Associates, Learn Capital, and SEEK Group.

The Strategy & Revenue Operations team at Coursera partners with Global Sales, Customer Success, and Marketing teams to drive revenue, craft and execute sales strategy, and lead all internal processes and systems to drive productivity. As a strategy and analytics manager, you will support the global Go-To-Market enterprise team in a highly cross-functional role, and act as a leader in the organization. You will build and improve on our core analytical ecosystem and your job will include in-depth quantitative analysis of key performance metrics with a particular focus on providing timely insights, problem-solving analyses and dashboards. You will work very closely with senior leaders in the enterprise organization to quickly understand issues and implement solutions. You will be a self-starter, independent thinker, deeply analytical and detailed-oriented, but capable of working in a structured manner to thrive in ambiguity.

Measure progress against sales, customer success and marketing goals, for our Enterprise business. Work with our cross-functional partners (Sales, Customer Success, Marketing, Product, Corporate strategy, Finance, Data Science) to deliver insights and find opportunities for continuous improvements and enhancements through quantitative analysis.

Develop analytical frameworks and report on key marketing, sales pipeline and revenue metrics.

Analyze large amounts of internal data and information and make actionable recommendations on how the enterprise organization can better leverage this dataActively participate in building Quarterly and Monthly business reviews with the cross-functional go-to-market teams.

Tackle hard, ambitious questions with rigor and independence, owning projects from problem definition to final recommendations.

Be the liaison between the strategy team and data scientists on advanced analytics requests

Basic Qualifications: Analytical thinker and structured problem solver.

5+ years of experience working with sales or customer operations function on their analytics needs

Experience researching and manipulating complex and large data sets.

2+ years of experience writing and executing complex queries (e.g. SQL) to extract and process data.

Strong working knowledge and skills in spreadsheet, SQL, and visualization tools (Looker is a plus).

Excellent verbal and written communication skills.

Project management mindset on task execution.

BA/BS degree or equivalent with specialization in finance, maths, business, engineering or related quantitative field of study.

Preferred qualifications: Management consulting experience is a big plus.

MBA/MS or equivalent with specialization in a quantitative field (finance, mathematics, business or related field of study).

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

Keywords: Coursera Inc., San Jose , Strategy & Analytics Manager, Other , San Jose, California

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