FIELD SERVICES ENGINEER (SEMICONDUCTOR EQUIPMENT)
Company: Prosum
Location: San Jose
Posted on: October 1, 2024
Job Description:
This is a full-time/direct-hire Field Services Engineer position
with a growing international semiconductor equipment manufacturer
with a presence in San Jose, CA.
Job Description:
- This position is responsible for providing field service
engineering activities to Company customers independently
- This position troubleshoots more complicated products and
problems
- Receives service calls from customers
- Determines customer need or problem and responds
accordingly
- May provide over-the-phone consultation and advice to customer,
may need to respond to emergency customer situation or may schedule
and repair Company's products at customer site
- Performs preventative maintenance on Company products
- Establishes and manages a local maintenance service
- Provides liaison between customer and applications programmer
for customer requests involving change in applications
- Researches market needs and customer applications of Company
products
- Submits application report to management in a timely
manner
- Supports sales activities and establishes and maintains good
relationship with customers
- Participates in sales meetings as required
- Provides training to other Company field service engineers as
needed
- Submits various reports, such as service reports, weekly
report, and expense report to management in a timely manner
Requirements:
- Bachelors degree in Mechanical or Electrical Engineering or
equivalent field
- At least 2 years in an Engineering role or as a Field Service
Engineer within the semiconductor industry
- Desire to be customer facing
- Occasional travel domestically to other client cities as
needed
Keywords: Prosum, San Jose , FIELD SERVICES ENGINEER (SEMICONDUCTOR EQUIPMENT), IT / Software / Systems , San Jose, California
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