SanJoseCARecruiter Since 2001
the smart solution for San Jose jobs

Network Operation Center Technician

Location: San Jose
Posted on: June 10, 2024

Job Description:

Mastech is a growing company dedicated to innovation and teamwork. We are currently seeking a Network Operation Center Technician for our client in the IT Services domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately.

Duration: 6+ Months Contract

Location: San Jose, CA/ Zip Code: 95131

Compensation: Market Rate

Role: Network Operation Center Technician

Role Description: The Network Operation Center Technician would need to have at least 5+ years of experience.


- The technician will lead and support the end to end system functions of the Operations Center organization: Monitor, Report and Fix any content acquisition, Transcoding, Transport, Delivery, Servers, CDN and Web Services.

- Responsible for the surveillance of multiple video systems across multiple geographical areas.

- Use logical troubleshooting processes and implements documented break/fix actions.

- Responsible for remotely troubleshooting, testing, and maintaining video services applications, CDN, VOD, and Broadcast services.

- Escalates difficult issues requiring higher skills levels to Video/Network Engineers within team.

- Applies critical thinking skills to diagnose video impairments and implement documented break-fix measures.

- Works closely with the Video/Network Operations and cross-functional teams to solve customer impacting conditions.

- The technician is a technical point of escalation for video events.

- Supports operational efficiencies and network performance improvements thru proactive surveillance and remote break-fix actions.

- Complies with Operations Center objectives, policies/procedures, work schedules, and reporting metrics.

Required Skills:

- 1-3 years' experience with internal or external direct customer contact in a technical environment - Field or NOC technician, Hub, Headend, VOD, Web Services or Controller Operations, background within a MSO or vendor network environment.

Education: Bachelor's Degree

Experience: Minimum 5+ years

Relocation: No, this position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Recruiter Name: Sachin Panchal

Recruiter Phone: 877 884 8834 (Ext: 4018)


Keywords: , San Jose , Network Operation Center Technician, IT / Software / Systems , San Jose, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Jose RSS job feeds