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Software Engineer

Company: Cisco
Location: San Jose
Posted on: May 8, 2024

Job Description:

Who We Are

Cisco IT is a transformation engine enabling people to do the best work of their lives. Our vision is to be admired as the world's best IT organization! We lead with user experience, embrace agile ways of working, drive engineering effectiveness, and deliver with Cloud first, shift left, AI powered technology.

In Finance IT, we deliver the technologies that power Cisco's Finance and Commercial Processes through scalable and sustainable architectures to drive profitable growth & operational efficiency. The Finance IT organization is a team of fun-loving and motivated individuals working on managing IT architecture, platforms, and engineering services for Cisco core financials area.

What You'll Do

The Subscription Management team is currently looking for a dedicated and passionate Software Engineer to become part of our team. More than any other quality, we are looking for those inspired by the challenge of solving unique and difficult technical problems for our business partners, those who excel when given creative freedom, and those who aren't afraid to dive into new territory (technical or otherwise) and learn something new.

You Will:

  • Build maintain and transform Cisco's Billing Platform.
  • Responsible for designing, coding, testing, and maintaining software applications. This includes writing high-quality, efficient, and maintainable code using programming languages and frameworks relevant to the project.
  • Identify technical challenges, analyze requirements, and develop solutions that meet the needs of the project and end-users.
  • Participate in software design and architecture discussions, helping to create scalable, maintainable, and well-structured software systems.
  • Work closely with other team members, such as product managers, designers, quality assurance engineers, and other developers, to deliver projects successfully.
  • Write and maintain documentation for code, architecture, and processes - this is important for knowledge transfer and team collaboration.
  • Write unit tests and, in some cases, participating in integration and system testing to ensure the quality and reliability of the software.
  • Identifying and fixing software bugs and issues. This is a critical part of the job. Debugging skills are essential.
  • Work within Agile frameworks, participate in sprint planning, and provide regular updates on their progress.
  • Deploy and maintain applications in production environments.
  • Use your knowledge of DevOps practices and tools to ensure our deployment pipelines are robust.
  • Participate in and conducting code-reviews to maintain code quality and consistence.

    Who You Are

    Both your customers and teammates consider you a go-to person for solving business problems and managing daily operations with the most efficient and innovative solutions for all Finance applications. As a result, you have a winning record of improving the systems and processes with out-of-the-box thinking to deliver unprecedented operational efficiencies and productivity savings. You thrive in a fast-paced agile development environment and possess a passion for application development and delighting our users. You're a driven, resourceful, dynamic individual who loves to innovate, disrupt, and solve complex problems.

    Basic Qualifications -
    • Bachelors with 5 years OR Masters with 2 years of related experience in the field.
    • 3 + years of in-depth understanding and experience of working in at least one end to end order to cash implementation with focus on SAP ABAP development in subscription space.

      Preferred Qualifications-
      • 2+ years of expertise in the configuration and customization experience of the following areas of SAP SOM and CC:
        • Subscription Order Management (SOM) - Solution Quotations, Subscription Orders, Subscription Contracts, Change Processes, Product modelling, cross catalog mapping, Customer/product master data setup, Account Split, Order distribution infrastructure ODI.
        • Convergent Charging (CC) - Complex Charge Plan and Charge logic configuration for recurring/one-off/usage scenarios, Pricing macro, Allowance management, Shared Allowances, Catalog Management, Billable item management, Consumption Item management, admin+ system parameters, schedulers, and Web Services.
        • Convergent Invoicing (Good to have) - Billing and invoicing processes, Billing Plan, Rating/Re-rating processes
          • 3+ years of related enabling capability for business transformation, Information Technology program management, eService delivery management and/or Portfolio management.
          • 3+ years of experience with enablement motions with a background in software subscription, services delivery and/or product management.
          • Proven track record to negotiate and influence actions of team members outside of function for improved team and service performance.
          • Experience with Agile development methodologies.
          • Exposure to SOLMAN implementation
          • Ability to migrate TRs

            Why Cisco?

            #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

            Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

            We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

            We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

            So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

            Message to applicants applying to work in the U.S. and/or Canada:

            When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

            U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

            Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

            .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

            1.5% of incentive target for each 1% of attainment between 50% and 75%;

            1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

            For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Keywords: Cisco, San Jose , Software Engineer, IT / Software / Systems , San Jose, California

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