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Senior Systems/Network Administrator

Company: Valley Water
Location: San Jose
Posted on: May 26, 2023

Job Description:

Senior Systems/Network Administrator

Valley Water

Salary: $108,825.60 - $139,235.20 Annually

Job Type: Full-Time

Job Number: 01508-E

Location: CA, CA

Department: Information Technology

Closing: Continuous

Valley Water is searching for top-tier candidates to fill this exciting opportunity.
The Senior Information Systems Technician is within the IT Unit. This person will provide complex and advanced technical support in managing, ensuring availability, implementing, and documenting the district's server, network, storage, email, disaster recovery software, and other core services. They will assist with determining hardware and software system requirements and specifications. They will be expected to multitask, have proven analytical/problem-solving skills, and complete a variety of complex technical tasks relative to their assigned area of responsibility. Strong knowledge of LAN, WAN, and System Administration including but not limited to VLAN's, VPN's, firewalls, routers, switches, servers, VDI, virtualization, and storage. In addition to having an extensive knowledge of various technologies this position must be an effective team player with IT and non-IT Staff. They are also expected to have excellent verbal and written communication.

This position is eligible for a hybrid telework schedule; however, due to the nature of this work, the teleworking schedule is determined by the supervisor based on current projects, tasks, and coverage requirements. A maximum of 40% remote and 60% onsite may be available, after completion of the probationary period (one year).

Key Responsibilities include, but are not limited to:

Implement, configure and administer Windows servers, Active Directory, DNS, RAIDs, Radius, print servers, windows updates servers, Microsoft Exchange, Microsoft SQL, and powershell based management.
Implement, configure and administer Network Based Storage Systems.
Implement, configure, and administer virtualized infrastructure.
Implement, configure, and administer network firewalls, routers, and switches.
Configure and administer Microsoft O365 Exchange online, Azure AD, Microsoft O365, Sharepoint online, and One Drive.
Configure and administer cloud backup/disaster recovery infrastructure.
Configure and administer backup technologies such as snapshots and data recovery.
Work with vendors to support and administer applications and systems.
Requires 24X7 support for network services, productions systems, emails, and network infrastructure.
Perform scheduled service updates and patches to servers and networking equipment.
Monitor, troubleshoot, and support LAN/WAN including wireless infrastructure to ensure reliable, secure, and efficient day-to-day network operations.
Implement, configure, and manage switches, firewalls, routers, and wireless devices.
Document and maintain detail network diagrams for all enterprise LAN and WAN.
Implement and manage corporate remote access Solutions.
Provide support for mobile devices, including iPhone, iPad and other android devices.
Strong troubleshooting and problem-solving skills, including robust analytical skill with a focus on preventative actions.
Collaborate with business owners to determine requirements for new systems and deliver solutions that best meet the business needs.
Provide end-users helpdesk support as needed including but not limited to computer hardware/software issues, email, application, and printing issues.
Provide escalation helpdesk support.
Maintain hardware, software, and licensing inventory.
Comply with company IT policies, procedures, and change controls.
Setup and management of a VDI solution.

Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:
4 or more years of system administration and/or network administration experience in supporting, configuring, and managing enterprise grade infrastructure.

Ideal Skills and Abilities:Good verbal and written communication skills.
excellent team player.
Excellent documentation skills.
Excellent troubleshooting and problem-solving Ability.
Ability to prioritize and take responsibility to resolve problems efficiently and manage multiple projects in a high-pressure environment.
Demonstrate drive to learn new technologies and keeping up to date with current technologies.

Ideal Knowledge:Solid technical knowledge with Palo Alto Network equipment, VMware, NetApp, Cisco, Microsoft Exchange, Microsoft AD, Microsoft Servers, and network security products.
Principles and practices of Network Administration.
Principles and practices of System Administration.
Principles and practices of Cyber Security.
English usage, grammar, spelling, vocabulary, and punctuation.
Recent and on-going Networking, Systems Administration, Cyber Security related developments, including information technology, current literature, and sources of information related to the operations of assigned area of responsibility.
Solid technical knowledge of VDI systems in terms of setup and management.

Ideal Training and Education:
Candidates with current certifications from Microsoft, Cisco, VMware, VOIP systems, and the Cybersecurity field are preferred.

Required License or Certificate
Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

To review the Classification Specification, please click here (Download PDF reader)

Infrastructure Services Unit (Position Code 1105)

COVID-19 vaccination requirement:
*To protect our most valuable assets, our employees, as well as the communities we serve, Valley Water requires all newly hired Valley Water personnel to be fully vaccinated (for COVID -19) or to be formally excused from the requirement through the **reasonable accommodation process (for details, see bottom of job posting)

Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

This posting will close without notice. Please submit your application as soon as possible to ensure consideration for this role.

Selection Process

(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview.
(2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.

NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary.
Consideration may be given to existing applicant pools within the same classification.
Covid-19 Vaccination Requirement:
Fully vaccinated means (1) it has been at least two weeks since a person has completed the entire recommended series of a COVID-19 vaccine, and (2) the person has provided proof of vaccination in a form consistent with the requirements for verification of vaccine status in the State of California's July 26, 2021, Public Health Officer Order.

**Limited Exemptions to Vaccination Requirement
An individual who has been provided a job offer may request a reasonable accommodation to the vaccination requirement if they:
1. Have a contraindication recognized by the U.S. Centers for Disease Control and Prevention (CDC) or by the vaccine's manufacturer to every approved COVID-19 vaccine. A contraindication means a condition that makes vaccination inadvisable;
2. Have a disability and are requesting an exception as a reasonable accommodation based upon this disability; or,
3. Object to COVID-19 vaccination based on their sincerely held religious belief, practice, or observance.
Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.

Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.

Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.

To apply, please visit


Keywords: Valley Water, San Jose , Senior Systems/Network Administrator, IT / Software / Systems , San Jose, California

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