Operations Technical Analyst
Company: San Jose State University
Location: San Jose
Posted on: January 23, 2023
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Job Description:
Operations Technical Analyst
Job no: 519047
Work type: Staff
Location: San Jose
Categories: Unit 9 - CSUEU - Technical Support Services,
Administrative, Probationary, Full TimeJob SummaryReporting to the
University Registrar, the Operations Technical Analyst is
responsible for providing critical support in the maintenance,
testing and completion of PeopleSoft and DocuSign processes for the
Office of the Registrar. These processes directly affect the
accurate and timely intake and processing of documentation for
current and prospective students. The Operations Technical Analyst
manages electronic and paper documents to enable the efficient
delivery of quality customer service while maintaining compliance
with California State University (CSU) policies and government
regulations. Working independently under limited supervision, the
Operations Technical Analyst applies expert content knowledge and
technical savvy to process improvements; develop tests, and
implements new processes. This Operations Technical Analyst
collaborates closely with management and administrative support
staff to affect changes. This incumbent maintains an accurate and
transparent workflow and technical information system to enhance
productivity and maintain quality control; supports the delivery of
accurate information for the benefit of students and the university
community; and provides technical direction to operational staff in
document processing activities and technical and operational
updates. The position will also serve as the primary liaison to the
diploma third party vendor and have the responsibility of
supporting the completion of diploma-related tasks. As a member of
the Office of the Registrar, the position will contribute to the
timely and accurate completion of enrollment-related reports and
tasks during specific periods and peak times and on as needed
basis.Key Responsibilities
Knowledge, Skills & Abilities
Required Qualifications
Preferred Qualifications
CompensationClassification: Administrative Analyst/Specialist -
Non-Exempt
Anticipated Hiring Range: $4,578/month - $5,033/month
CSU Salary Range: $3,518/month - $6,791/month
San Jose State University offers employees a comprehensive benefits
package typically worth 30-35% of your base salary. For more
information on programs available, please see the Employee Benefits
Summary .Application ProcedureClick Apply Now to complete the SJSU
Online Employment Application and attach the following
documents:
All applicants must apply within the specified application period:
September 23, 2022 through October 9, 2022 . This position is open
until filled; however, applications received after screening has
begun will be considered at the discretion of the
university.Contact InformationUniversity Personnel
(see application details)
(see application details)CSU Vaccination PolicyThe CSU requires
faculty, staff, and students who are accessing campus facilities to
be fully vaccinated against the COVID-19 virus (including all
booster doses of an approved vaccine for which an individual is
eligible per current CDC recommendations) or declare a medical or
religious exemption from doing so. As a condition of employment,
any candidates advanced in a currently open search process should
be prepared to comply with this requirement as well as with other
safety measures established on the campus. The system wide policy
can be found at
https://calstate.policystat.com/policy/9779821/latest/ and
questions may be sent to (see application details) .Additional
InformationSatisfactory completion of a background check (including
a criminal records check) is required for employment. SJSU will
issue a contingent offer of employment to the selected candidate,
which may be rescinded if the background check reveals
disqualifying information, and/or it is discovered that the
candidate knowingly withheld or falsified information. Failure to
satisfactorily complete the background check may affect the
continued employment of a current CSU employee who was offered the
position on a contingent basis.
The standard background check includes: criminal check, employment
and education verification. Depending on the position, a motor
vehicle and/or credit check may be required. All background checks
are conducted through the university's third party vendor, Accurate
Background. Some positions may also require fingerprinting. SJSU
will pay all costs associated with this procedure. Evidence of
required degree(s) or certification(s) will be required at time of
hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS.
(e.g. H1-B VISAS)
All San Jose State University employees are considered mandated
reporters under the California Child Abuse and Neglect Reporting
Act and are required to comply with the requirements set forth in
CSU Executive Order 1083 as a condition of employment. Incumbent is
also required to promptly report any knowledge of a possible Title
IX related incident to the Title IX Office or report any
discrimination, harassment, and/or retaliation to the Office of
Equal Opportunity.Jeanne Clery Disclosure of Campus Security Policy
and Crime Statistics Act and Campus Housing Fire Safety
Notification: Pursuant to the Jeanne Clery Disclosure of Campus
Security Policy and Campus Crime Statistics Act, the Annual
Security Report (ASR) is also now available for viewing at
https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf.
The ASR contains the current security and safety-related policy
statements, emergency preparedness and evacuation information,
crime prevention and Sexual Assault prevention information, and
information about drug and alcohol prevention programming. The ASR
also contains statistics of Clery crimes for San Jose State
University locations for the three most recent calendar years. A
paper copy of the ASR is available upon request by contacting the
Office of the Clery Director by phone at (see application details)
or by email at (see application details) .Pursuant to the Higher
Education Opportunity Act, the Annual Fire Safety Report (AFSR) is
also available for viewing at
https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf
. The purpose of this report is to disclose statistics for fires
that occurred within SJSU on-campus housing facilities for the
three most recent calendar years, and to distribute fire safety
policies and procedures intended to promote safety on Campus. A
paper copy of the AFSR is available upon request by contacting the
Housing Office by phone at (see application details) or by email at
(see application details) .Equal Employment StatementSan Jose State
University (SJSU) is an Equal Opportunity/Affirmative Action
employer committed to nondiscrimination on the basis of age,
ancestry, citizenship status, color, creed, disability, ethnicity,
gender, genetic information, marital status, medical condition,
national origin, race, religion or lack thereof, sex, sexual
orientation, transgender, or protected veteran status consistent
with applicable federal and state laws. This policy applies to all
SJSU students, faculty and staff programs and activities. Title IX
of the Education Amendments of 1972, and certain other federal and
state laws, prohibit discrimination on the basis of sex in all
education programs and activities operated by the university (both
on and off campus).Advertised: September 23, 2022 (9:00 AM) Pacific
Daylight Time
Applications close:
Keywords: San Jose State University, San Jose , Operations Technical Analyst, IT / Software / Systems , San Jose, California
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