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Technical Documentation Manager

Company: AMD
Location: San Jose
Posted on: November 25, 2022

Job Description:

WHAT YOU DO AT AMD CHANGES EVERYTHING
We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. This is who we are at our best. One Company. One Team.
AMD together we advance_
The Role
This opportunity is for a Technical Documentation Manager who enjoys working in a fast-paced, collaborative environment.
The Person
The candidate should be a dynamic, innovative individual with a solid knowledge of documentation design and delivery best practices. Must have demonstrated success in both project management and team management.
Key Responsibilities
The successful candidate for this position will demonstrate a track record of success, strength, and aptitude relevant to the following areas:

  • Lead a mid-sized team of technical writers with a range of experience levels, across multiple locations
  • Successfully manage multiple projects through shifting priorities and deadlines
  • Effectively support individual development and growth of direct reports
  • Direct and support a collaborative, high-functioning team
  • Demonstrate effective coaching skills to achieve successful outcomes
  • Demonstrate timely decision making and problem solving
  • Exert influence among higher-level doc stakeholders and co-workers to develop and implement documentation and content strategies
  • Effective negotiator: able to grasp impact and importance of stakeholder engagement and partnership to achieve desired outcomes
  • Identify and address opportunities to improve departmental processes and procedures
  • Demonstrate ability to write to effective technical writing standards
  • Take a leading role in designing user-focused content and content delivery options
  • Understand and promote usability and product goals
  • Promote cross-team collaboration and engagement among global authors and their managers
    Preferred Experience
    • Two to five years desired of high-level project management experience
    • Two to five years desired of people management experience
    • Eight or more years of experience desired in technical documentation; including supporting a major product, product suite, or technology
    • Experience with structured authoring/DITA adoption and implementation preferred
    • Experience setting and achieving individual and organizational goals
    • Experience defining and implementing strategic solutions
    • Experience managing a team's work utilizing collaborative platforms (e.g. Confluence, Jira)
      Academic Credentials
      • BA in Technical Communication, English, Journalism, or related field - OR - University-issued credential in Professional and Technical Communication
        LOCATION:
        San Jose, CA
        Benefits offered are described: AMD benefits at a glance.
        AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

Keywords: AMD, San Jose , Technical Documentation Manager, IT / Software / Systems , San Jose, California

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