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Senior Computer Specialist

Location: San Jose
Posted on: November 23, 2022

Job Description:

AvalonBay Communities, Inc. is one of the nation's leading Real Estate Investment Trusts (REIT's), in the business of developing, redeveloping, acquiring and managing quality apartment communities in high barrier-to-entry markets of the United States. These markets are located in the Northeast, Mid-Atlantic, Southeast, Pacific Northwest and Northern and Southern California regions of the country. We currently own and operate approximately 82,000 apartment homes in the US and employ approximately 3,000 associates.
Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
The Role
The Senior Computer Specialist is responsible for maintaining PC's in our San Jose office and all our West Coast offices using modern computer management solutions. The individual will track software versions and maintain images of remote PC's.
Essential job functions include, but are not limited to:

  • Coordinates the operations of local area networks including backups and disaster recovery.
  • Installs and configures PC's, LAN workstations, and various software packages.
  • Manages user accounts, security and workstation configurations, and writes user/technical documentation.
  • Resolves performance and security issues as necessary; installs upgrades and patches to network operating software as required; monitors virus scanning on workstations.
  • Uses diagnostic tools and troubleshooting processes to determine if problems are due to equipment, network or application errors, resolve connectivity; installs and configures PC's and various software packages, troubleshoots logon problems.
  • Familiar with Beyond Trust Remote Desktop Tool
  • Tracks software license compliance along with technology documents/certificates such as product registrations.
  • Knowlege of Intune device management and auto-pilot
  • Writes, maintains and updates documents/procedure in SharePoint and Service Now.
  • Will require some travel to our West Coast Regional Offices. -
  • Performs related duties as required.

    You Have...

    • Experience: -

      • Two years of experience in related field work, which includes Windows 10, Windows 11, LAN and workstation support.
      • Experience in troubleshooting hardware and software problems at the component level.
        Knowledge, Skills and Abilities:

        • Exhibits strong interpersonal skills and customer service.
        • Exhibits a poised, professional manner with the ability to work well with diverse types of individuals over the telephone, in written correspondence, and in-person.
        • Communicates clearly and effectively.

          • Works independently, problem-solves, takes initiative, sets priorities, handles multiple projects, and exercises good judgment in a fast paced, dynamic, deadline driven environment in an organized and professional manner
          • Demonstrates attention to accuracy, detail and thoroughness in completing assigned duties

            • Maintains confidentiality and handles confidential and sensitive information in an appropriate manner.

              How AvalonBay Supports You
              We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
              We offer:

              • Comprehensive benefits - health, dental & vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more!
              • Growth based on achievement and promotion from within.
              • Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
              • A 20% discount on our incredible apartment homes.
              • A culture built on purpose and our core values - -A Commitment to Integrity, -A Spirit of Caring, and -A Focus on Continuous Improvement.

                Additional Info
                AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.--- We believe that in order to achieve our purpose of creating a better way to live, we must -recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. - With this we know we can do great things.
                AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
                AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Keywords: AVALON BAY COMMUNITIES, Inc., San Jose , Senior Computer Specialist, IT / Software / Systems , San Jose, California

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