Manager, Software Quality Assurance

Company: Aircall
Location: San Jose
Posted on: May 14, 2022

Job Description:

• Be responsible for the development of test strategies and creation of appropriate test methods. Formulate the right test strategies based on scope, risk and funding.
• Manage QA for Supplier Agreement Management of onshore/offshore resources. Audit processes, procedures and third party developers.
• Oversee the development and execution of test plans and monitoring and reporting on test execution. Be an experienced but hands-on manager who can build an organization and ensure it performs.
• Coach/Mentor others (Panduit and Suppliers) on the development and review of software quality plans specifications & records. Serve as subject matter expert in the development and delivery of software quality training materials. -Establish process for the identification, communication and implementation of best practices. Actively contribute to improvement teams. Monitor company-wide software quality plan implementation, meetings & status reports.
• Establish and maintain a system for the measuring of software quality and reliability performance. Report the results.
• Participate in design reviews, Gate meetings, Change Control Board, and code inspections as appropriate.
• Work with key application/engineering project and leadership teams to understand functional & product vision and requirements.
• Understand how all elements of the system software ecosystem work together and developing QA approaches that fit the overall strategy
• Generate and maintain software quality related documentation and policies. Assist in the development and approval of standard tools, techniques & methods.
• Manage Software Customer Complaint Response. Track Software Customer Complaints. Identify and track corrective actions to completion. Education & Experience
  • Bachelor's degree in Computer Science, Computer Engineering or equivalent combination of technical education and experience.
  • ASQ Certified Software Quality Engineer certification, or SEI certified CMMI auditor, or equivalent within 2 years of employment. -
  • Minimum 10+ years of experience in software quality assurance/quality engineering.
  • Have previous experience working in a Quality Engineer position.
  • Knowledge of A/V or strong networking background is required.
  • High Complexity: Software Quality Management, Software Development, Systems Engineering, Global Software Development, Global Software Supplier Management, Agile Software Development Environment, CMMI Level III Process

Keywords: Aircall, San Jose , Manager, Software Quality Assurance, IT / Software / Systems , San Jose, California