Manager, Software Quality Assurance
Company: Aircall
Location: San Jose
Posted on: May 14, 2022
Job Description:
- Be responsible for the development of test strategies and
creation of appropriate test methods. Formulate the right test
strategies based on scope, risk and funding.
- Manage QA for Supplier Agreement Management of onshore/offshore
resources. Audit processes, procedures and third party
developers.
- Oversee the development and execution of test plans and
monitoring and reporting on test execution. Be an experienced but
hands-on manager who can build an organization and ensure it
performs.
- Coach/Mentor others (Panduit and Suppliers) on the development
and review of software quality plans specifications & records.
Serve as subject matter expert in the development and delivery of
software quality training materials. -Establish process for the
identification, communication and implementation of best practices.
Actively contribute to improvement teams. Monitor company-wide
software quality plan implementation, meetings & status
reports.
- Establish and maintain a system for the measuring of software
quality and reliability performance. Report the results.
- Participate in design reviews, Gate meetings, Change Control
Board, and code inspections as appropriate.
- Work with key application/engineering project and leadership
teams to understand functional & product vision and
requirements.
- Understand how all elements of the system software ecosystem
work together and developing QA approaches that fit the overall
strategy
- Generate and maintain software quality related documentation
and policies. Assist in the development and approval of standard
tools, techniques & methods.
- Manage Software Customer Complaint Response. Track Software
Customer Complaints. Identify and track corrective actions to
completion. Education & Experience
- Bachelor's degree in Computer Science, Computer Engineering or
equivalent combination of technical education and experience.
- ASQ Certified Software Quality Engineer certification, or SEI
certified CMMI auditor, or equivalent within 2 years of employment.
-
- Minimum 10+ years of experience in software quality
assurance/quality engineering.
- Have previous experience working in a Quality Engineer
position.
- Knowledge of A/V or strong networking background is
required.
- High Complexity: Software Quality Management, Software
Development, Systems Engineering, Global Software Development,
Global Software Supplier Management, Agile Software Development
Environment, CMMI Level III Process
Keywords: Aircall, San Jose , Manager, Software Quality Assurance, IT / Software / Systems , San Jose, California
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