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Robotic Field Service Specialist - REMOTE/TRAVEL

Company: House of Design Robotics
Location: San Jose
Posted on: January 16, 2022

Job Description:

Robotic Field Service Specialist

Hourly Position - Non-exempt - Full-Time

House of Design LLC, a robotics system integrator in Nampa, Idaho, is seeking an exceptional Robotic Field Service Specialist who can lead our efforts to develop and implement cutting edge automated solutions. This full-time person will contribute to our innovative and growing business. We are an ABB Robotics Value Provider and Cognex Machine Vision System Integrator. We build small robotic systems to full complete production lines for many different manufacturing industries.


We offer great challenges in an innovative and creative environment. There is opportunity for increasing responsibility and rewards with success.

  • Installing House of Design systems at customer sites through customer buy-off.
  • Familiar with use of PLC's and machine safety systems.
  • Knowledge of industrial standards in safety and automation systems.
  • Assist with robotic cell program fine-tuning, troubleshooting, assembly and wiring during system builds, installation and warranty service calls.
  • Ensure mechanical, electrical, software quality and safety robustness of every House of Design robot system before leaving customer site when doing service calls.
  • Up to 50% travel to customer locations for initial system installation, customer approval testing, service calls, and warranty support.

    Required Skills/Abilities:

    We are looking for a proactive highly motivated self-starter with an action bias and strong sense of urgency with the following qualifications:
    • Troubleshooting of mechanical, electrical, pneumatic and hydraulic systems plus various automation components of robotic systems.
    • Familiarity with SolidWorks/Electrical or AutoCAD to understand panel layout, panel schematics and troubleshooting electrical circuits and components.
    • Willingness to implement processes, instructions, and strategies to improve our performance as a team.
    • Communicate both verbal and written feedback to the home office on all field trouble issues.
    • Willing and able to work in a fast-paced team-oriented environment.
    • Solid organizational skills including detail-oriented personality and multitasking skills.
    • Ability to problem solve and troubleshoot equipment problems and perform system tests.

      Education and Experience:
      • Associate degree from a mechanical or electrical trade school preferred.
      • 1-3 or more years of Field Service/Customer Support experience in manufacturing, construction, machine/control, software troubleshooting involving the integration of electromechanical or pneumatic motion and robotics.
      • Candidates with 1 or more years of experience with SolidWorks and ABB RobotStudio are preferred.

        Physical Requirements:
        • Must be able to stand for long periods of time along with walking, sitting, repetitive movement, reaching (including but not limited to above shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning, and twisting.
        • Able to lift 50 pounds in accordance with HoD safe work practices.


          Annual Salary Is Negotiable Depending On Experience And Qualifications.

          Medical, dental, vision, life insurance, 401k available after introductory period for full-time employees

          If you are interested in applying for this position, please apply through our

          The House of Design is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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Keywords: House of Design Robotics, San Jose , Robotic Field Service Specialist - REMOTE/TRAVEL, IT / Software / Systems , San Jose, California

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