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Open Source Senior Software Engineer - C and PHP Agents Team (Remote)

Company: New Relic
Location: San Jose
Posted on: November 23, 2021

Job Description:

Your OpportunityNew Relic's goal is to instrument, measure, and improve the Internet to help our customers create more perfect software, experiences, and businesses. We enable every engineer in the world to gather complete telemetry about their digital systems by developing our products and roadmaps in the open, seeking community feedback and contributions on our designs and solutions.Our Open Source code runs inside hundreds of thousands of distributed customer applications. Two of our values are Passionate and Connected, and these values show up in everything we do, including our Open Source contributions!We are excited to consider a remote engineer for this role. If you are not in the PST zone you must be willing to work within our normal business hours. Remote team members will be expected to work out of their home office in San Francisco, Austin, Salt Lake, Seattle, and Colorado and must have successfully worked remotely in their current or past position.You will be at the heart of New Relic's best-in-class APM solution, leading our Open Source PHP & C projects. Engaging the community to shape direction and drive innovation, your contributions to our lightweight and resilient data collection software [https://github.com/newrelic/c-sdk], [https://github.com/newrelic/newrelic-php-agent] will directly shape our future.What You'll Do

  • Write efficient C, and be open to learning PHP (Having PHP Experience is a Plus!). Customers run our code in their production systems, which means you write, build and run a comprehensive test suite to make sure each release is extensively tested and dependable.
  • You thrive balancing multiple in-flight workstreams while influencing outcomes in our Open Source communities. You collaborate with internal and external teams to provide technical leadership for new feature development through the creation and review of multi-language feature specifications, architecture, and documentation.
  • Curate a home for contributors on our Open Source projects. You support and participate in an ecosystem for experimental thinking, discussion, and constructive debate.
  • Make proactive recommendations on technical direction and architecture, in partnership with your peers.
  • Help iterate on our processes, practices, and culture as we grow through active collaboration with those around you. We practice pairing to share information, ensure quality, and grow our expertise.
  • Support our agents. You participate in rotations assisting our dedicated support team to help customers solve issues and get the most of the agent.Your QualificationsMust-have:
    • 5-7 years of C coding experience.
    • C expertise: You write portable, efficient, and readable C code.
    • Are a great teammate, and are willing to collaborate with your team to achieve greater results, and hit our goals as an organization.
    • Are open to open-source projects, and collaborating on projects that include open-source repositories.
    • Work effectively in ambiguity, but also seek to minimize the unknown by utilizing standard methodologies, meta-work skills (collaboration, accountability, communication, work estimation), and well-reasoned opinions.
    • Enthusiasm for sharing knowledge, and a growth mentality that enables you to comfortably learn as you grow within your role, and collaborate with your peers to facilitate mutual growth.
    • You accept a high degree of autonomy while proactively keeping your peers and leadership informed.
    • Invested in the "Second Job": Our "first job" is the job we were hired for (all of the above). Our "second job" is helping those around us to succeed at their jobs. Balancing our first and second jobs makes us smarter, more effective, and happier.
    • Adopt and embrace our New Relic Values.Nice-to-have:
      • PHP and Go development experience.
      • Experience contributing to Open Source projects.Please note that visa sponsorship is not available for this position.We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.When you apply, be sure to include a cover letter telling us what interests you about this position and why you think it would be a good fit. Cover letters matter to us - we really read them.We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.Read more about Flex First and New Relic's vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic.Our OfficeOur office is in the center of downtown Portland, situated in a thriving tech community in the Pacific Northwest. We enjoy easy commute access and a plethora of good eats and great coffee. We provide competitive compensation including equity and big-company benefits (medical, dental, etc.)-all while maintaining the energy, agility, and fun of a start-up.About UsNew Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what's happening in today's complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world's best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It's the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.Founded in 2008, we're a global company passionate about building a culture where all employees feel a deep sense of belonging, where every 'Relic' can bring their whole self to work and feel supported and empowered to thrive. We're consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com.Our Hiring ProcessNew Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdfHeadhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy#LI-GB1

Keywords: New Relic, San Jose , Open Source Senior Software Engineer - C and PHP Agents Team (Remote), IT / Software / Systems , San Jose, California

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