Financial Business Analyst / Product Owner (Telecom)
Company: Cynet Systems Inc
Location: San Jose
Posted on: February 22, 2021
Financial Business Analyst / Product Owner (Telecom) -
CSI-IT-064- Seattle, WA We are looking for Financial Business
Analyst / Product Owner (Telecom) for our client in Seattle, WA
Job Title: Financial Business Analyst / Product Owner (Telecom)
Job Location: Seattle, WA
Job Type: Contract
The Senior Financial Consultant will have extensive knowledge of
the Telecom (Mobile sub-vertical) industry.
The individual should also have a thorough understanding of
contemporary and innovative business models that are key to
creating a digitally assisted and seamless omnichannel interaction
layer between our clients and their customers.
Industry and Financial Domain Skills:
The candidate must have significant prior experience in core
telecom retail financial services functions including:
Solutioning financing plans for devices in the mobile telecom
Development of alternative financing options such as.
APR / no-APR plans.
Align interest rates/payment options to customer
Collections processes and best practices such as.
Measuring and monitoring uncollected A/R with proactive ratings for
Accurate/prompt Invoicing with multiple payment options.
Accurate customer invoice details.
Encourage customers to accept invoices electronically.
Clearly stated terms and Due Dates.
Understanding of B2B invoice approval processes.
Financial Risk management such as FICO analysis and other auxiliary
Review/analysis of Customer Credit Ratings.
The Senior Financial Consultant should have significant experience
in the identification of opportunities such as business process
reengineering and business requirements definition related to the
Mobile Telecom industry.
The candidate should possess a solid understanding of the drivers
and processes which impact customer experience and overall
satisfaction levels from the external and internal customer
This should include management of product & services catalog, 360--
view of the customer, personalized product and service offerings,
order lifecycle management, and loyalty management.
The resource should be able to demonstrate a record of developing
and delivering programs that have:
Driven sales growth through innovative payment and device financing
Improved collection processes by enhancing and adopting best
Improved customer satisfaction rates by adopting flexible financing
options for preferred customers.
Reduced churn through improved customer experiences.
Increased employee productivity through enhancement and
transformation of retail and B2B financial processes.
Functional Skills and Experience:
Exposure/contribution to technology-driven customer insights and
predictive customer financial services analytics will be an added
10+ years of relevant industry experience, customer blueprinting,
or process-centered design in the mobile telecommunications or
Excellent analytical skills and a strong sense of structure and
Experience in defining problems, collecting data, establishing
facts, and drawing valid conclusions.
Knowledge of core business processes including end-to-end, retail
financial processes, strategy, vision, design, development,
testing, and associated change management practices.
Experienced delivering advisory services (Business Process
Improvement/ Re-engineering, Gap Analysis, Transformation Roadmaps,
etc.) to drive programs.
Demonstrated experience developing and implementing customer
business opportunities within a complex business environment.
Experience working with globally dispersed project teams, in a
matrix organizational set-up.
Practice Development - Lead, mentor, and help promote the growth of
junior consultants and actively participate in the performance
Excellent organizational, verbal, presentation/facilitation, and
written communication skills.
Formal leadership experience overseeing client/customer-centric
Motivate high-quality performance by personnel supervised through
example and constructive feedback.
Ability to work independently or with a team consisting of
executives, project stakeholders, and project team members.
Highly developed critical thinking, interpretive and analytical
Ability to lead through ambiguity and influence both tactical
immediate decisions and longer-term strategies.
Ability to provide direction and leadership to junior consultants
as required on projects.
Key Skills for this requirement:
Transformation in telecom (Preferred).
Financial settlement process experience.
Collections experience (Understands collections is run the elements
Come up with Solutions for devices.
Prefer telecom background (would consider outside of telecom if
they have the core skills we are looking for).
Order to Cash.
Pricing experience. Published at 12-02-2020
Viewed: 15 times
Today's Date:--Fri Dec 04 2020 Cynet Systems is an Equal
At Cynet Systems, we are committed to providing an environment of
mutual respect where equal employment opportunities are available
to all applicants and teammates without regard to race, color,
religion, sex, pregnancy (including childbirth, lactation, and
related medical conditions), national origin, age, physical and
mental disability, marital status, sexual orientation, gender
identity, gender expression, genetic information (including
characteristics and testing), military, women, minority and veteran
status, and any other characteristic protected by applicable law.
Cynet Systems believes that diversity and inclusion among our
teammates are critical to our success as a global company, and we
seek to recruit, develop and retain the most talented people from a
diverse candidate pool.
Keywords: Cynet Systems Inc, San Jose , Financial Business Analyst / Product Owner (Telecom), IT / Software / Systems , San Jose, California
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