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Instructional Designer/Content Developer

Company: BayOne Solutions
Location: San Jose
Posted on: February 21, 2021

Job Description:

Title: GFE Learning and Content Portfolio Manager Location: San Jose, CADuration: 6+ Months Duties: The GFE Learning and Content Portfolio Manager on the LEAD team will oversee the organization and management of GFE's entire portfolio of learning and enablement content, assets, and experiences. You will develop systems and processes to catalog and track all digital and live training, and content utilized across global programs like onboarding and accreditations on multiple platforms like MindTickle and AEM. Your mission will be to help drive our goal of democratizing learning and enablement by ensuring that relevant training and content is served to the right roles at the right time and is easily self discoverable by internal Splunkers and channel partners. Responsibilities: I want to and can do that!

  • Create and maintain a "Course Number Intake" system
  • Create a solution for a GFE catalog using a database or other appropriate software tool to track and manage all learning program elements and assets utilized across all GFE global programs
  • Maintain and keep current records of all GFE learning paths tracking where courses and course elements are utilized
  • Create and maintain GFE's "Onboarding Placemats" for all tracks
  • Be accountable for the GFE tag and metadata strategy and structure with the goal of providing an optimal discoverability experience for users
  • Ensure all courses and assets are properly tagged based on the documented tagging strategy
  • Partner with the ID team to load new courses in MindTickle and ensure course settings are properly set
  • Participate in and conduct UAT on course releases and major global program launches
  • Partner with course owners, SME's and ID's to archive out-of-date materials and update appropriate records and tracking systems
  • Manage course details and marketing data on all VILT's and p-team workshops on the appropriate sites for users (Content, Descriptions, Agendas, Times, etc.)
  • Coordinate with communications team on strategies for new releases
  • Partner with systems team to track and resolve content related issues reported via SNOW tickets, Slack, and, email
  • Partner with the reporting team on a plan and regular cadence to report on course and asset consumption and metrics to inform update and archive plans
  • Proactively manage a schedule of required updates and refreshes for all courses
  • Assist with any course or content migrations and clean-up
  • Create links for courses posted to the FEP Skills:
    • 5+ years in a content/asset management or equivalent role
    • Experience tracking and maintaining large catalogs of digital and live courses and enablement assets
    • Experience designing and maintaining course and assets catalogs systems utilizing COTS software or utilizing database/spreadsheet technologies
    • Experience defining content governance models
    • Creative thinking around process improvements and a proven ability to solve complex problems
    • Experience with Sales Enablement and digital asset management platforms preferably MindTickle and AEM
    • Project management experience
    • Data management and analysis experience
    • Ability to work independently with close attention to detail and accuracy as well as work as part of a team
    • Strong attention to detail
    • Strong project management skills
    • Experience managing multiple simultaneous projects
    • Comfortable learning and utilizing technology - provided by Dice

Keywords: BayOne Solutions, San Jose , Instructional Designer/Content Developer, IT / Software / Systems , San Jose, California

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