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Director, Technical Program

Company: Amkor Technology
Location: San Jose
Posted on: November 22, 2020

Job Description:

Career Opportunities: Director, Technical Program (26682) Amkor Technology, Inc. is one of the world?s largest providers of outsourced semiconductor packaging and test services. Founded in 1968, Amkor pioneered the outsourcing of IC packaging and test and is now a strategic manufacturing partner for the world?s leading semiconductor companies, foundries and electronics OEMs. Amkor?s operational base includes production facilities, product development centers and sales and support offices located in key electronics manufacturing regions in Asia, Europe and the USA. For more information, visit www.amkor.com . Position Summary The Technical Program Manager (TPM) works with a team of program managers in conjunction with the account manager and customer service team in all technical aspects of the customer engagement. The TPM is responsible for first-level technical support of the customer, aids in the development of account strategy, and provides critical feedback on Amkor's ability to align to customer needs. These activities can include technical Q&A, design generation, implementation of change notices, audit preparation and participation, resolution of technical issues, technical presentations and factory visits with the customer. Amkor is seeking a qualified individual to join the team in San Jose, CA. Essential Duties and Responsibilities ? Manage new product introductions (NPI) with Amkor factory teams (Korea, China, Taiwan, Portugal)? Align Amkor materials and package development roadmaps with next generation products? Enable faster and more responsive communication between customer based packaging managers and Amkor's factory engineering staff? Create and analyze DOEs that both support customer data gathering needs on new products as well as consider Amkor's factory resources? Coordinate customer visits for periodic Technical Review Meetings? Proactively drive cost reduction initiatives and planning? Attend and drive subcon meetings where Amkor technology or product development/NPI is reviewed? Drive orders for tooling and substrates, etc. in the pursuit of ensuring smooth NPI of new designs? Guide customer packaging strategies to align with lowest cost; and best performance products to ensure customer product success in their market ? Provide technical customer support ? Initiate customer designs and follow-up (does not include design development) ? Customer Quality Support (drive & manage preparation and execution of audits, PCN, 8D follow-up) ? Contribute to strategic customer positioning and technical alignment ? Resolve technical issues in the areas of packaging, processing, materials? Create and deliver assembly technology presentations Required Qualifications ? Bachelor's Degree in Engineering, or related technical field such as Materials Science ? The Technical Program Manager (TPM) should be knowledgeable in the processes, materials, and applications for semiconductor packaging. A minimum of 10 years of relevant work experience is required ? The ideal candidate needs to be able to work with the customer on a daily basis; demonstrated experience with problem solving and reporting the status of on-going as well as future programs is needed; must possess excellent program management skills? Demonstrated ability to communicate in both large and small groups with excellent presentation skills? Must be flexible to work within both US and Asian business hours ? Must be self-driven and show initiative and excellent follow-up on active programs with multiple customers? Proficiency with MS Office Suite (Excel, Word, and PowerPoint) is required? Proficiency with SPC, DOE, FMEA? Must be proficient in communicating in English Preferred Qualifications ? Fluency in the Korean or Chinese language is highly desirable Type and Amount of Travel Both--domestic and international /--10% to 25% travel Location: San Jose, CA Amkor is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

Keywords: Amkor Technology, San Jose , Director, Technical Program, IT / Software / Systems , San Jose, California

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