Store Manager (Golf Galaxy)

Company: Golf Galaxy
Location: San Jose
Posted on: March 19, 2023

Job Description:

DescriptionGolf Galaxy is seeking a specialty Retail Store Manager to oversee store operations in San Jose, CA. On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We’re committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the world’s greatest sports team. A division of DICK’S Sporting Goods, Golf Galaxy’s merchandising strategy offers a comprehensive selection of competitively priced brand name golf equipment, accessories, apparel, golf services, and golf instruction by on-staff certified PGA/LPGA professionals. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Store Managers are also responsible for leading customer interaction and associate talent development on a daily basis within their store. As a General Sales Manager with Golf Galaxy, you will have the opportunity to attend our annual Golf Galaxy Expo featuring the best brands in the golf industry! Essential Functions of this position include:

• Drive sales and profitability through customer satisfaction and report analysis
• Establish and maintain effective relationships with customers by ensuring high associate engagement and service levels
• Drive and sustain sales intensity, operations integrity and profitability within store by setting high expectations and holding staff accountable, and monitoring and measuring progress to achieve positive results
• Effectively schedule for the store, develop payroll plans, and monitor payroll daily to ensure the plan is met
• Uphold Golf Galaxy standards for merchandise presentation
• Responsible for recruitment, interviewing, and hiring across the store
• Lead consistent evaluation and development of in-store talent
• Issue appropriate counseling and disciplinary action to associates who fail to meet our performance standards
• Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures
• Create a climate within the store in which staff are motivated to do their best, strong morale and spiriting in his/her team; shares wins and successes; fosters open dialogue; and creates a feeling of belonging within the team
• Ensure completion of training requirements are met across the store Manager of People Responsibilities:
  • Select, on-board, empower, and develop a highly effective team of individuals
  • Define a clear vision and strategy in order to communicate expectations
  • Demonstrate a flexible leadership style to foster team member engagement including recognition
  • Hold all team members accountable to drive results by being available, removing barriers and obstacles, facilitating change, and providing coaching/feedback related to performance
  • Incorporate your customer’s perspective when defining success All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary. #LI-ZM1 QualificationsSuccess Profile:
    • 5+ years retail management experience required; golf sales/service preferred
    • Technical skills in club repair & fitting preferred
    • World-class customer service skill and interpersonal/communication skills
    • Strong problem-solving ability and analytical skills
    • Proficiency in MS Office
    • Flexible availability – including nights, weekend, and holidays Additional Compensation:
      • Competitive pay based on experience, location, and store volume
      • Annual equity grant eligibility
      • Quarterly and annual bonus programs
      • Performance-based pay increases
      • Relocation assistance provided (if applicable) DICK’S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.

Keywords: Golf Galaxy, San Jose , Store Manager (Golf Galaxy), Hospitality & Tourism , San Jose, California