Retail Department Supervisor Customer Service Part Time Now Hiring
Company: The TJX Companies Inc
Location: San Jose
Posted on: January 26, 2023
Job Description:
Style is never in short supply at our more than 1,000 TJ Maxx
stores. They all have different products, but the same commitment
to the thrill of the find. From designers straight off the runway
to statement jewelry, we offer exciting surprises that make the
everyday a little more fun. Same with working here. Our environment
is ever-changing, yet always encouraging. Each shift is a new
opportunity to Discover Different.Posting Notes: TJ Maxx Store 0401
-- 1825 Hillsdale Ave -- San Jose -- CA -- 95124Opportunity:
Contribute To The Growth Of Your Career.Responsible for promoting
an excellent customer experience. Oversees a team of Associates at
front of store ensuring prompt, courteous customer service and
promotion of loyalty programs. Leads by example by engaging and
interacting with all customers, and maintaining a clean and
organized store.
- Role models outstanding customer service
- Creates a positive internal and external customer
experience
- Promotes a culture of honesty and integrity; maintains
confidentiality
- Takes an active role in training and mentoring Associates on
front end principals using appropriate company resources and
tools
- Trains and coaches Associates on personalizing the customer
experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs,
and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a
positive customer experience
- Ensures Associates execute tasks and daily activities in
accordance with store plan; prioritizes as needed
- Communicates accurately and effectively with management and
Associates when setting and addressing priorities; provides
periodic progress updates
- Provides and accepts ongoing recognition and constructive
feedback
- Partners with Management on Associate training needs to
increase effectiveness
- Ensures adherence to all labor laws, policies, and
procedures
- Promotes credit and loyalty programs during customer
interactions
- Supports and participates in store shrink reduction goals and
programs
- Promotes safety awareness and supports maintenance of a
risk-free environment
- Performs other duties as assignedWho We Are Looking For: You!
- Available to work flexible schedule to support business needs,
including nights and weekends.
- Strong understanding of merchandising techniques
- Capable of prioritizing multiple tasks at one time
- Strong organizational skills with attention to detail
- Ability to respond appropriately to changes in direction or
unexpected situations
- Team player, working effectively with peers and supervisors to
accomplish tasks
- Strong communication skills
- Ability to train others
- One year retail and 6 months of leadership experience.A Few
More Reasons to Love TJX.
- Competitive Compensation
- Weekly Paychecks
- Associate Discount
- Career development opportunities
- TAAP - TJX Associate Assistance Programs
- Be a part of an inclusive team
- Flexible work schedulesBenefit programs and eligibility terms
vary across our global locations. We encourage you to apply to
learn more about how our benefits can make a difference for you.Pay
Range: - $18.00 to $18.50 per hourActual starting pay is determined
by a number of factors, including relevant skills, qualifications,
and experience.At TJ Maxx there's so much potential to discover
something new. A new day means new merchandise, and a fresh chance
to reinvent retail. Discover Different means that we want you to
bring your whole self and your sense of style to work with you
every day - just as Associates do throughout the entire TJX family,
which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover
Different also means we embrace each other's differences and unique
perspectives. We consider all applicants for employment without
regard to race, color, religion, gender, sexual orientation,
national origin, age, disability, gender identity and expression,
marital or military status. We also provide reasonable
accommodations to qualified individuals with disabilities in
accordance with the Americans with Disabilities Act and applicable
state and local law. -Posting Notes: TJ Maxx Store 0401 -- 1825
Hillsdale Ave -- San Jose -- CA -- 95124
Keywords: The TJX Companies Inc, San Jose , Retail Department Supervisor Customer Service Part Time Now Hiring, Hospitality & Tourism , San Jose, California
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