Customer Service Rep(08588) - 305 S Hutchins Street
Location: San Jose
Posted on: May 16, 2022
About The Job
You got game? You got spring in your step? You want the best job in
the world! And schedules that work with you, not against you?
That's right, we live to beat the rush and make it possible to
make, bake or take pizzas during the hungry hours of the day and
night, part or full time. You'll have plenty of time left over for
school, hanging with your friends, or whatever. Sound good? Even if
you just need a second job for some extra cash, Domino's Pizza is
the perfect place for you.
We are searching for qualified customer service reps with
personality and people skills. We're growing so fast it's hard to
keep up, and that means Domino's has lots of ways for you to grow
(if that's what you want), perhaps to management, perhaps beyond.
Whether it's your hobby, main-gig, or supplemental job, drop us a
line. We're bound to have just the thing for you.
Many of our team members began their careers as delivery drivers
and today are successful Domino's franchise owners. From customer
service representative to management, General Manager to Manager
Corporate Operations or Franchisee, our stores offer a world of
Our mission is to recognize, appreciate, value and utilize the
unique talents and contributions of all individuals. To create an
environment where all team members, because of their differences,
can reach their highest potential.
We take pride in our team members and our team members take pride
in Domino's Pizza! Being the best pizza delivery company in the
world requires exceptional team members working together. At
Domino's Pizza, our people come first!
You must be 16 years of age or older for in store work. You must be
18 years of age or older for Delivery work.
General job duties for all store team members
- Operate all equipment.
- Stock ingredients from delivery area to storage, work area,
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
Orientation and training provided on the job.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to
process orders both over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and
quickly (may use calculator).
- Must be able to make correct monetary change.
- Verbal, writing, and telephone skills to take and process
- Motor coordination between eyes and hands/fingers to rapidly
and accurately make precise movements with speed.
- Ability to enter orders using a computer keyboard or touch
- Varying and sometimes adverse weather conditions when removing
trash and performing other outside tasks. In-store temperatures
range from 36 degrees in cooler to 90 degrees and above in some
- Sudden changes in temperature in work area and while outside.
Fumes from food odors. Exposure to cornmeal dust.
- Cramped quarters including walk-in cooler.
- Hot surfaces/tools from oven up to 500 degrees or higher.
- Sharp edges and moving mechanical parts.
- Talking and hearing on telephone.
- Near and mid-range vision for most in-store tasks.
- Depth perception.
- Ability to differentiate between hot and cold surfaces.
The ability to direct activities, perform repetitive tasks, work
alone and with others, work under stress, meet strict quality
control standards, deal with people, analyze and compile data, make
judgments and decisions.
PHYSICAL REQUIREMENTS including, but not limited to the following
Standing: Most tasks are performed from a standing position.
Walking: Surfaces include ceramic tile "bricks" with linoleum in
some food process areas. Height of work surfaces is between 36" and
For short distances for short durations
Paperwork is normally completed in an office at a desk or table
- Bulk product deliveries are made twice a week or more and are
unloaded by the team member using a hand truck.
- Deliveries may include cases of ingredients and supplies
weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
- Cases are usually lifted from floor and stacked onto shelves up
to 72" high.
- Large cans, weighing 3 pounds, 7 ounces, are carried from the
workstation to storage shelves.
- Occasionally, pizza sauce weighing 30 pounds is carried from
the storage room to the front of the store.
- Trays of pizza dough are carried three at a time over short
distances, and weigh approximately 12 pounds per tray.
- To move trays which are placed on dollies. A stack of trays on
a dolly is approximately 24" - 30" and requires a force of up to
7.5 pounds to push.
- Trays may also be pulled.
Team members must infrequently navigate stairs or climb a ladder to
change prices on signs, wash walls, perform maintenance.
- Forward bending at the waist is necessary at the pizza assembly
- Toe room is present, but workers are unable to flex their knees
while standing at this station.
- Duration of this position is approximately 30 - 45 seconds at
one time, repeated continuously during the day.
- Forward bending is also present at the front counter and when
Performed occasionally to stock shelves and to clean low areas.
- Reaching is performed continuously; up, down and forward.
- Workers reach above 72" occasionally to turn on/off oven
controls, change prices on sign, and lift and lower objects to and
- Workers reaching down to perform such tasks as scooping
cornmeal from a plastic barrel, or washing dishes.
- Workers reach forward when obtaining topping ingredients,
cleaning work surfaces, or answering phones.
- Eye-hand coordination is essential. Use of hands is continuous
during the day.
- Frequently activities require use of one or both hands.
- Shaping pizza dough requires frequent and forceful use of
forearms and wrists.
- Workers must manipulate a pizza peel when removing pizza from
the oven, and when using the rolling cutter.
- Frequent and/or forceful pinching is required in the assembly
of cardboard pizza boxes.
- Team Members must be able to grasp cans, the phone, the pizza
cutter and pizza peel, and pizza boxes.
MACHINES, TOOLS, EQUIPMENT, WORK AIDS
Team Members may be required to utilize pencils/pens, computers,
telephones, calculators, TDD equipment, pizza cutter and pizza
In addition to the above listed descriptions. Delivery drivers will
also need to be able to perform the following:
Driving Specific Job Duties
- Deliver product by car and then to door of customer.
- Deliver flyers and door hangers.
- Valid driver's license with safe driving record meeting company
- Access to insured vehicle which can be used for delivery.
- Navigational skills to read a map, locate addresses within
designated delivery area.
- Must navigate adverse terrain including multi-story buildings,
private homes, and other delivery sites while carrying product.
CARRYING: During delivery, carry pizzas and beverages while
performing "walking" and "climbing" duties.
DRIVING: Deliver pizzas within a designated delivery area. A Team
Member may make several deliveries per shift.
WALKING: Delivery personnel must travel between the store and
delivery vehicle and from the delivery vehicle to the customer's
CLIMBING: During delivery of product, navigation of five or more
flights of stairs may be required.
Varying and sometimes adverse weather conditions when delivering
product, driving and couponing.
Sensing: Far vision and night vision for driving.
Keywords: Domino's, San Jose , Customer Service Rep(08588) - 305 S Hutchins Street, Hospitality & Tourism , San Jose, California
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