Front Desk Agent/Guest Experience Specialist - Residence Inn San Ramon - (21012843)
Company: Marriott International
Location: San Jose
Posted on: February 21, 2021
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Job Description:
Live Fully at Marriott International #1 Leader in Hospitality At
Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place. Residence Inn San Ramon, located at 1071
Market Pl, San Ramon, CA 94583 is hiring a Front Desk Agent/Guest
Experience Specialist. Responsibilities include: Our jobs arent
just about giving guests a smooth check-in and check-out. Instead,
we want to build and experience that is memorable and unique. Our
Guest Experience Specialists take the initiative to deliver a wide
range of services that guide guests through their entire stay.
Their role goes beyond the traditional front desk to take ownership
of the guest experience in the main areas of the hotel with a guest
first mindset. They are empowered to move about their space and do
what needs to be done. Whether processing operational needs,
addressing guest requests, completing reports, delivering quality
meals, or sharing the highlights of the local area, the Guest
Experience Specialist makes transactions feel like part of the
Experience. No matter what position you are in, there are a few
things that are critical to success creating a safe work place,
following company policies and procedures, maintaining
confidentiality, protecting company assets, upholding quality
standards, and ensuring your uniform, personal appearance, and
communications are professional. Guest Experience Specialists will
be on their feet and moving around (stand, sit, or walk for an
extended time) and taking a hands-on approach to work (move, lift,
carry, push, pull, and place objects weighing less than or equal to
25 pounds without assistance; reach overhead and below the knees,
including bending, twisting, pulling, and stooping). Doing all
these things well (and other reasonable job duties as requested) is
critical for Guest Experience Specialists to get it right for our
guests and our business each and every time. Apply now at
https://jobs.marriott.com/corporate/jobs/21012843/?lang=en-us
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc. and Great Places
to Work Institute, among others. Chat, engage and follow us on
social media. - Facebook - Twitter - LinkedIn - Instagram Visit
marriott.com/careers to learn more about our workplace culture and
career opportunities. Marriott International is an equal
opportunity employer committed to hiring a diverse workforce and
sustaining an inclusive culture. Marriott International does not
discriminate on the basis of disability, veteran status or any
other basis protected under federal, state or local laws.
Keywords: Marriott International, San Jose , Front Desk Agent/Guest Experience Specialist - Residence Inn San Ramon - (21012843), Hospitality & Tourism , San Jose, California
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