Senior Relationship Manager, Healthcare

Company: City National Bank (CNB)
Location: San Jose
Posted on: August 6, 2022

Job Description:

RELATIONSHIPMANAGERSENIOR-HEALTH CAREWHAT IS THE OPPORTUNITY?The Healthcare RelationshipManagerachieves individual and team revenue goals by strivingtodevelop new key and high net worth clients through referrals and calling efforts. Manages a portfolioofhigh growth or complex relationships. Builds client relationships and grows revenue through cross selling all City National Bank (CNB) products. Collaborates with RelationshipManagers, Commercial Underwriters, and other CNB product expertstoensure continuityofhigh quality service, product delivery, and responsivenesstoclient needs. At this level, persuasion, diplomacy, negotiation andclosingskills are mastered at the highest degree. Creates and maintains effective relationships with membersofthe regional team and is willingtopitch in when neededtodeliver seamless servicetoclients. Theideal candidate will understand the benefitsofbuilding relationships with clients that may include various CNB internal business partners and their services and products, as appropriate.Identifies, develops, and builds profitable relationships with prospects and clients consistent with the objectivesofthe Bank. Pro-actively workstoensure the credit quality standardsofthe Bank are maintained.Develops relationships and supports other CNB departments and colleaguestoprovide client and prospect solutions. Participates in community activities as a representativeofCNB, promoting and attracting new colleagues and clients.Commercial Banking DivisionAs a memberofCity National's Commercial Banking group, you will helptoprovide expertise and financing solutionstomid-market businesses and organizations with professional management, headquartered in the United States. By listening and understanding the client's needs, the team delivers specialized service and industry-specific expertisetohelp solve challenges for companies that are growing.WHAT WILL YOU DO?Identifies, develops, and builds profitable relationships with prospects and clients consistent with the objectivesofthe Bank. Pro-actively workstoensure the credit quality standardsofthe Bank are maintained.Develops relationships and supports other CNB departments and colleaguestoprovide client and prospect solutions. Participates in community activities as a representativeofCNB, promoting and attracting new colleagues and clients.Manages a portfolioofrelationships. Proactively monitors portfolio for ongoing credit quality, credit renewal, and adherencetopolicy. Insures accurate and timely riskidentification. Works in cooperation with the appropriate team member and/or clienttoresolve issues and prevent potential financial liability/loss.Works with HealthcareManager, CreditManagerand Credit Administrationtonegotiate, structure, underwrite and approve credit transactions that meet client needs and are consistent with the credit quality standards and operational compliancerequirementsofthe Bank. Monitors the loan documentation process and closes the loan.Expands portfolio and grows revenue through calls on existing and potential clientstodetermine their financial needs and provide solutions.Identifies and collaborates with other CNB product expertstoachieve cross-sell goals and helps solidify the client relationship.Calls on and collaborates with existing clientstodetermine their financial needs andoffers solutions, manyofwhich will result in additional cross-sales.Establishes a referral network through existing relationships and calls on prospective clients and industry experts including lawyers, accountants and peopleofinfluence.Develops a strong understandingofclients and the Healthcare Industrytoassist in customer calling efforts. Maintains awarenessofcompetitive products, practices, rates and changes in market conditions.Preparesreportsasrequested for management.May serve as an industry or product specialisttoRelationshipManagers in other business units.Supports other CNB departments and colleagues. Develops relationships and supports other CNB departments and colleaguestoprovide clients and prospects the solutions as recommended and approved.Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatoryrequirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, CodeofConduct, etc.).Responsible and accountable for appropriate quality controls relatedtothe financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded.All City National products, financial solutions and services aretobe provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement.Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as industry and account appropriate.Completes allrequired training.WHAT DO YOU NEEDTOSUCCEEDMust-Have*Bachelor's Degree or Master's degree with broad studies in the areasofBusiness, Finance, Economics and Accounting preferredMinimum 4yearsHealthcare industry financing experiencerequiredMinimum 10yearscommercial banking work experiencerequiredMinimum 7yearsRelationship Management experiencerequiredSkills and KnowledgeStrong demonstrated sales and marketing abilities including cross selling skills.Superior client relationship skills.Good understandingofcommercial credit policies and procedures.General knowledgeofBank credit products and underwriting standardsrequiredtoidentify credit opportunities with clients and initiate the credit transaction.Sound credit analysis and accounting skills.Must be abletowork autonomously in making sound business decisions and exercising appropriate levelofauthority commensurate with experience and responsibility.Must be capableofworking well independently and in teams.Strong interpersonal, verbal, and written communication skills.CompensationStarting basesalary: $144,080 - $187,170 per year. Exactcompensationmay vary based on skills, experience, and location. Thisjobis eligible for bonus and/or commissions.*Tobe considered for this position you must meet at least these basic qualificationsThe precedingjobdescription has been designedtoindicate the general nature and levelofwork performed by employees within this classification. It is not designedtocontain or be interpreted as a comprehensive inventoryofall duties, responsibilities, and qualificationsrequiredofemployees assignedtothisjob.INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank is an equal opportunity employer committedtodiversity and inclusion. All qualified applicants will receive consideration for employment without regardtorace, color, religion, sex, sexual orientation, genderidentity, national origin, disability, veteran status or any other basis protected by law.ABOUT CITY NATIONALWe start with a basic premise: Business is personal. Since day one we've always gone further than the competitiontohelp our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacyofintegrity, community and unparalleled client relationships continuestodrive phenomenal growthtoday. City National is a subsidiaryofRoyal BankofCanada, oneofNorth America's leading diversified financial services companies.Positions based in New York City:In ordertowork on-site at City National Bank in New York City, you must be fully vaccinated against COVID-19, per cityrequirements. Shortly after your startdate, you will berequiredtoattesttoyour vaccination status and will berequiredtoprovide proofofvaccination.Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

Keywords: City National Bank (CNB), San Jose , Senior Relationship Manager, Healthcare, Healthcare , San Jose, California