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Director, SMB Direct Sales

Company: Comcast
Location: San Jose
Posted on: November 11, 2019

Job Description:

Business Unit: Job Summary:
This position will be based out of our San Jose office and will support SMB Sales for San Francisco, San Jose and Silicon Valley. Responsible for effectively directing and monitoring the sales of integrated communication products and services to small-to-medium sized companies in an effort to meet and exceed sales revenue and unit targets on a consistent basis.
Responsible for directing and developing Sales Managers and the field sales organization to achieve all business sales objectives. Provides leadership and direction for multiple functional areas. Manages professionals at manager and professional levels. Ensures appropriate resources are deployed to achieve financial and business objectives. Influences, shapes, and integrates strategy for functional area(s).
The Director is a key member of the Comcast Business California senior leadership team and will collaborate with the other leaders to drive execution of the overall business plan. The other leaders represent the disciplines of Enterprise Sales, Marketing, Operations, Sales Engineering, Market Development and Analytics. Employees at all levels are expect to:- Understand our Operating Principles; make them the guidelines for how you do your job
- Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
- Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
- Win as a team-make big things happen by working together and being open to new ideas
- Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
- Drive results and growth
- Respect and promote inclusion and diversity
- Do what's right for each other, our customers, investors and our communities
Core Responsibilities:
- Develops a consultative business-to-business sales culture through strong leadership and coaching. Leads by example by modeling the Comcast Credo, Touchstones, and Promise.
- Coaches, reviews, rewards, motivates, disciplines, and terminates managers in the field sales, Sales Engineering, and Sales Support areas. Evaluates effectiveness of managers and implements necessary changes. Addresses personnel issues/performance issues in accordance with Company policy.
- Possesses an excellent knowledge of Company's products/services, pricing practices, and selling skills to effectively oversee small-to-medium business sales deployment of new products and services that target the enterprise segment.
- Monitors and prepares reports and forecasts monthly, quarterly, and annual sales results and other activity and performance measures through experience with processing and analyzing of data.
- Develops, plans, and coordinates seminars, sale incentive plans, and other strategies to achieve business unit objectives. Exhibits excellent written and oral communications, interpersonal skills and planning, presentation and organizational skills.
- Identifies and implements improvements in business processes yielding, increased sales performance, and/or higher operational efficiency through excellent time management, decision-making, and human relations skills.
- Establishes and cultivates effective business relationships, both cross-functionally and with Division and Corporate Business Services teams and with internal organizations to ensure maximum effectiveness of the sales organization.
- Manages and monitors small-to-medium business sales channels within budgeted sales and expense targets.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Job Specification:
? Bachelors Degree or Equivalent
? Business, Marketing
? Generally requires 9+ years related experience



?Comcast is an EOE/Veterans/Disabled/LGBT employer

Keywords: Comcast, San Jose , Director, SMB Direct Sales, Executive , San Jose, California

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