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Sr Director, Quality Engineering

Company: 8x8 Inc.
Location: San Jose
Posted on: November 12, 2019

Job Description:

8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit ***********, or follow 8x8 on LinkedIn, Twitter, and Facebook. Sr. Director, Quality Engineering 8x8, Inc. is looking for a Sr. Director, Quality Engineering - located in San Jose, CA to lead our 100-130 person strong Quality Engineering organization to manage the technical team execution and lead the launch of 8x8 products on schedule, with superior product quality, and maximum customer availability. The Sr. Director role is pivotal to our fast-paced development and launch of 8x8 products. A successful candidate is an experienced and natural leader and facilitator; is dynamic, goals driven, organized and detail oriented; excels in quality automation; communicates with ease at all levels; thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts. You're playing a critical role in the product development organizations by driving strategic quality initiatives to the market working closely other cross-functional organizations within 8x8. The overall team mission is successful product releases and users adoption tracked by meeting stated schedule, availability for sales, and delivery of success end to end customer experience both pre and post sales. Responsibilities: ** Lead the Quality Engineering teams to define and execute effective testing methodologies and best practices to ensure high quality deployments in suitable timeframes ** Instill the importance of automation in the Quality Engineering teams and drive the teams to create efficient & effective automation. ** Define, standardize and apply the QE strategy for product teams while remaining flexible to individual team needs. ** Partner with dependent teams and encourage partnership within your org to break silos and deliver quality across the entire stack & ecosystem. ** Implement & drive continuous improvement plans in quality, automation, career growth, process and support your teams to contribute to these initiatives. ** Define and drive performance testing for the R & D department focused on performance and sustainability. ** Build strong relationships with Customer Success and Product Development members to understand the needs for the QE department and tools ** Assure timely completion of testing for projects as well as comprehensive bug tracking and reporting ** Measure and report on quality engineering metrics on a regular basis ** Identify a strategy for maintaining consistent QE environments and hardware to provide as much up time for testing as possible ** Provide leadership, technical expertise and career development for individual QE contributors on the team ** Uphold the importance of the 8x8 core values and culture by leading team building events and building strong communication amongst QE team members across multiple locations Requirements: ** Comfortable with fast-paced, schedule driven development ** Excellent verbal and written communication skills (ability to communicate technical concepts to a non-technical audience) ** Very strong SaaS/Cloud company background required ** Proven track record in leading QE and automation teams ** Strong knowledge and experience in Java code, functionality and testing strategy ** 10+ years' experience as an engineering manager or software quality engineering manager with in-depth knowledge of software engineering and development lifecycle ** Designing, implementing and supporting products based on Java or C/C++ ** Proven track record of delivering releases on time with high quality. ** Experience with QE tools for mobile test automation and performance testing ** Strong management and leadership experience ** Experience in managing large teams across multiple locations ** Experience of Application Security is a big plus ** Bachelor's Degree in Computer Science, Math Engineering or equivalent work experience 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.View the Participant Poster in English - Espaol.View the Right to Work Poster in English - Espaol. We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at *************** (Include Reasonable Accommodation in the subject line) For European Job Applicants our Job Applicant Privacy Notice can be found here.

Keywords: 8x8 Inc., San Jose , Sr Director, Quality Engineering, Executive , San Jose, California

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