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Director, Product Management

Company: CDK
Location: San Jose
Posted on: November 11, 2019

Job Description:

Power the Possibilities
The CDK Global technology team is looking for collaborative innovators who are passionate about making their mark on emerging enterprise software products. We?re building and developing cloud technology for the automotive retail industry
that will change the landscape for automotive dealers, original equipment manufacturers (OEMs) and the customers they serve.

Be Part of Something Bigger
Each year, more than three percent of the U.S. gross domestic product (GDP) is attributed to the auto industry, which flows through our customer, the auto dealer. It?s time you joined an evolving marketplace where research and development
investment is measured in the tens of billions. It?s time you were a part of something bigger.

We?re expanding our workforce ? engineers, architects, developers and more ? onboarding early adopters who can optimize, pivot and keep pace with ever-evolving development roadmaps and applications.

Join Our Team
Growth potential, flexibility and material impact on the success and quality of a next-gen, enterprise software product make CDK an excellent choice for those who thrive in challenging, fast-paced engineering environments.
The possibilities for impact are endless. We have exceptional opportunities to evolve our industry by driving change through new technology.
If you?re ready for high-impact, you?re ready for CDK.Director of Product Management --- Vehicle Service--The--Director Product Management--for Vehicle Service--is responsible for the execution of product vision and strategy for CDK Vehicle Service product suite. He/she will be accountable for monitoring and interpreting all trends that occur within the Automotive vertical, the competitors in the space, and the surrounding industry segments. Based on these industry insights, they will formulate recommendations to senior management on the direction of the CDK Vehicle Service product suite.This Director Product Management will lead a team of product managers that specialize in the Vehicle Service space. They prioritize projects that align with roadmap goals, and are the facilitator between business drivers and the team---s ability to deliver the solutions. It is their responsibility to take the critical role and oversee the design and development of our global Vehicle Service Solutions. This Director will not only continue to innovate our latest Vehicle Service products, but also set and execute a plan to transition all legacy Vehicle Service products into a modern, DMS agnostic platform.This role functions as a key interface between business leaders, development, operations, support/implementation and product marketing to advance the company---s objective to deliver leading enterprise platform products.-- It is also very important for the Director Product Management to work with all other product areas to develop strategic synergies among products. This is a critical factor in optimizing future development and innovation of new products.KEY RESPONSIBILITIES:

Define & drive strategic vision for a modern, DMS agnostic Vehicle Service platform, based on the corporate vision, strategy and objectives. Identify competitive offerings in the market assessing their strengths and weaknesses. Evaluate the presence and relative importance of key product capabilitiesAnalyze internal measurements to determine how our CDK Vehicle Service solutions--influences the company operations, implementation, support and service areas. Actively partner with these organizations and prioritize enhancements within the roadmap based on business impactProduct Performance / Operational Metrics / Competitiveness - Monitor and analyze how well the product is performing. Constant monitoring overall product(s) profitability, actual vs. planned revenue, customer satisfaction and market share.Identifies assumptions, dependencies, & potential risks & creates risk mitigation strategiesCapture requirements and present solutions to all level of management including executive staff.Coordinate with various business and technical groups to build a modern DMS agnostic ready platform. Communicate project status to business stakeholders and rollup to overall roadmapAnalyze deployed applications, keeping track of its maturity in the software development lifecycle, utilization, and fitment in the product portfolio.Support and partner with marketing, sales and operations in their delivery of various technical marketing collateral including; application notes, FAQs, product notes, user guides, field training presentations, online marketing content and demos.Manage a team of Product Managers, and ensure they stay focused on priorities, as well as motivated to suggest innovative new solution.--QUALIFICATIONS & JOB REQUIREMENTS:
Industry expert with experience with competing fixed operation solutions and their integration capabilities with CDK and non CDK DMS systemsFull understanding of the industries CRM systems and the role that they play in the success of the companies Fixed Operations platform.8-10 years of experience in a Product Development role5-7 years of leading product development teams using multiple methodologies5 + Years field experience working with ancillary Fixed Operation solutionsAt least 5 years of experience in a leadership roleBachelor---s degree in business, marketing, engineering or a related field or equivalent mix of education and experience required. Advanced degree in business or related field strongly preferredExpert knowledge of modern product management concepts and techniques, including Agile development methodologiesStrong technical background with the ability to quickly develop deep product knowledge and communicate the business values to the field and customers.Proven ability to work in a fast-paced cross-functional team environment with geographically distributed team members.Extensive Application/Software-as-a-Service (SaaS) product/solution experience.Strategic thinker and understands the importance of ---whole product--- --- product, sales, service, support, implementationThoughtfully considers data before drawing conclusions and/or able to grasp complexities & perceive relationships among problems or issues. Relates well and shows respect and consideration for others in order to build relationships. Creates relationships with cross-functional personnel--PREFERRED QUALIFICATIONS:
Demonstrated ability in managing internal and external client expectations on product requirements and deliverablesSubject matter expert in the application area of--Automotive technologies with Fixed Operations experience a plusExperience with working with OEM---s and large dealer groups.?CDK Global knows you have passions outside of work. ?You have family, friends, sporting events, and lots of things going on. ? That?s why we offer a comprehensive benefits package to not only take care of you but your family as well. ? All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives?they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.??

Keywords: CDK, San Jose , Director, Product Management, Executive , San Jose, California

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