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Senior Director, Information Security Operations

Company: 8x8
Location: San Jose
Posted on: September 14, 2019

Job Description:

8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit, or follow 8x8 on LinkedIn, Twitter, and Facebook.Reporting to the CISO, the Sr. Director of Information Security Operations will drive and support the security policies, practices, procedures, and technologies required to ensure the protection of 8x8's networks, systems, applications, data and products. Will ensure operational risk management efficiencies are achieved across the enterprise. Will develop, document and operate controls maximizing risk mitigation, which are compliant with target industry regulations including PCI, HIPPA, SOX, SOC II Type II, CPNI, GDPR and CCPA.Responsibilities

  • Implement and maintain security programs, processes, policies and procedures to ensure continuity of security controls, and collaborate with business teams to ensure protective services are enabling business and not impeding.
  • Lead 8x8's incident detection and response program
  • Develop and publish key operational KPI's
  • Manage MSSP service providers to ensure SLA's are met, scope of contracted services are delivered at or better than target performance and quality levels.
  • Ability to think critically in a structured fashion and translate leadership discussions into an analytical decision-making framework.
  • Drive architectural and technical service improvements to meet security goals
  • Ability to hold partners accountable, employing quantitative and qualitative approaches
  • Develop, document and operate controls maximizing risk mitigation, which are compliant with target industry regulations including PCI, HIPPA, SOX, SOC II Type II, CPNI, GDPR and CCPARequirements
    • B.S. in Computer Science or MBA Preferred
    • CISSP or Equivalent
    • 5 Years Security Operations Experience
    • 3 Years Management Experience w/ MSSP
    • Business partnering with leadership and building credibility with data insights
    • Minimum 3 Years' Service Provider Contract Management Experience Additional Qualifications
      • Knowledge & Experience with Information Security Std. e.g. NIST, OWASP, ISO 27001
      • Experience with Data Analytics Platforms and KPI Visualization Tools
      • Experience Producing & Delivering Security Awareness Training
      • Experience Management Service Contracts > $3M 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.View the Participant Poster in English - Espa--ol.View the Right to Work Poster in English - Espa--ol.We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at (Include "Reasonable Accommodation" in the subject line)For European Job Applicants our Job Applicant Privacy Notice can be found here.

Keywords: 8x8, San Jose , Senior Director, Information Security Operations, Executive , San Jose, California

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