the smart solution for San Jose jobs

Manager II, Service Line - South Bay Walk-in Care Clinics

Company: Sutter Health
Location: San Jose
Posted on: May 19, 2019

Job Description:

The Manager provides daily operations management to assigned areas of the service line at PAMF. The Manager works closely with the medical group (PAFMG) partners and the Service Line Director in assessing value of program development, integration and optimization of patient care within and beyond the service line.Responsible for management of daily operations; demonstrates thorough understanding of financial systems for budget management, work contents and processes; HR policies and procedures; and IT systems. Role models behavior supports learning of others and practices management within a lean operating system. Oversees all clinical processes to ensure efficiency; directs staff (either directly or through supervisors). The Manager will act as mentor and coach to enable problem solving and will develop smooth functioning teams with a focus on the triple aim: affordability, quality, and satisfaction.May require appropriate clinical licensure or certification to evaluate and oversee clinical staff such as CMAs, Phlebotomy Techs and Ophthalmic Techs.Managers with sole oversight of administrative or clerical staff and a minimum of two years experience in a management role, may be able to advance to Manager II IF the new role is appreciatively larger in one or more of the following factors: FTEs, locations, departments, operating budget, subordinate managers or other added complexity. Applicability will be determined by human resources review, including a compensation analysis. New or replacement positions will be reviewed in a similar manner.Responsibilities:Operation Management:* Provides direction to department staff which may include supervisors, clinical and clerical support staff.* Promotes excellent customer service in line with PAMFCARES philosophy.* Responds to patient complaints and interfaces with QA department as necessary.* Promotes strong communication with staff and physicians both intra and inter departmentally. Regularly communicates with staff on department issues, protocols and changes in procedure. Communicates, interprets, supports and enforces PAMF and Sutter Health policies.* Continuously works on procedures to promote smooth patient flow and utilizes lean principles to drive process improvement and set team goals.* Strategizes with SL leadership and MD dyad partners to develop standardized, centralized infrastructure, and data-driven standard operations, as appropriate.Financial Management:* Demonstrates understanding of financial systems in order to contribute to budget development and ongoing management of department budget to align with strategic goals, including optimizing affordability of services. Understands financial relationship with medical group.Leadership, Goals and Objectives:* Act as leader and champion to new ideas that contribute to clinical excellence.* Monitors and analyzes performance of staff and departments. Utilizes daily management system to establish key measurements for department; sets standards and develops goals to continuously meet or exceed standard.Manages Human Resources:* Coaches, mentors and motivates staff to work in a collaborative and efficient manner to meet the department goals. Holds staff accountable, attaining objectives and other key job accountabilities.* Completes annual performance reviews on a timely basis assuring compliance with PAMF and Sutter Health standards. Ensures that staff is complying with Scope of Practice.* Develops standard staffing structure to ensure consistent clinic operations including hiring of personnel.Organizational Relations and Personal Competence:* Keeps abreast of industry and market trends relative to healthcare.* Maintains appropriate licensure and/or certification.* Participates in intra-department and/or intra-affiliate initiatives* Other duties as assignedREQUIRED:* Certified Medical Assistant preferred* Minimum of five (5) years progressively more responsible related work experience.* Minimum of three (3) years proven leadership experience in a large, complex clinic setting driving change management.* Demonstrated understanding and experience in the use of lean to improve management and operational processes.* Strong knowledge and experience in understanding operational impact on finances, costs, and efficiency.* Demonstrated ability to plan, coordinate, evaluate, and direct activities of clinical & non-clinical personnel.* Successful record in staff development and personnel management.* Effective, dynamic communicator (written/verbal); with ability to communicate sensitive/tough messages with tact and authenticity.* Proven ability to manage a complex environment and plan and execute new services' facilities and operations.* Demonstrated ability to work within and manage department budget.* Demonstrated understanding and experience in the use of lean principles to drive management and operational processes* Demonstrated critical thinking, problem-solving, and analytical skills.* Demonstrated team-building skills and ability to influence change* History of constructive and productive working relationships* Proficiency in Microsoft Office suite.

Keywords: Sutter Health, San Jose , Manager II, Service Line - South Bay Walk-in Care Clinics, Executive , San Jose, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

IT Manager
Description: Progressive Automotive Group is seeking a full time IT Manager to manage its network, Dealer Management System,
Company: Gill Automotive Group
Location: Tracy
Posted on: 05/24/2019

Restaurant Manager- BJ's Restaurant
Description: Restaurant Manager Associated
Company: BJ's Restaurant
Location: San Rafael
Posted on: 05/24/2019

Account Manager
Description: It's fun to work in a company where people truly BELIEVE in what they're doing br br We're committed to bringing passion and customer focus to the business. br br The Role br br We are seeking (more...)
Company: Proofpoint
Location: Sunnyvale
Posted on: 05/24/2019

Purchasing Manager
Description: Job: Manufacturing Operations br br Primary Location: United States-California-US-CA-Sunnyvale br br Schedule: Full-time br br Requisition ID: 191006 br br DescriptionCompany Description: (more...)
Company: Intuitive Surgical
Location: Sunnyvale
Posted on: 05/24/2019

Renewal Account Manager
Description: It's fun to work in a company where people truly BELIEVE in what they're doing br br We're committed to bringing passion and customer focus to the business. br br At Proofpoint, we have a passion (more...)
Company: Proofpoint
Location: Sunnyvale
Posted on: 05/24/2019

Digital Marketing Project Manager
Description: As a Digital Marketing Project Manager for approx. 6 months or longer at a Forunte 500 multi-national tech company in Sunnyvale, CA, you lead complex, multi-disciplinary projects. You plan requirements (more...)
Company: Vitamin T
Location: Sunnyvale
Posted on: 05/24/2019

Salesforce Customer Community Manager
Description: POSITION TITLE: Salesforce Customer Community Manager REPORTS TO: Director of IT OPERATING RESPONSIBILITES: N/A OVERALL SUMMARY: The Salesforce Customer Community Manager manages constituent-facing digital (more...)
Company: Guide Dogs for the Blind
Location: San Rafael
Posted on: 05/24/2019

Business Strategy Plan Director - Any Anthem Office or Remote - PS20953
Description: Business Strategy Plan Director - Any Anthem Office or Remote - PS20953 Location: United States New Requisition : PS20953 Post Date: 3 days ago Your Talent. Our Vision. At Anthem, (more...)
Company: Anthem, Inc
Location: Gilroy
Posted on: 05/24/2019

Director of Stewardship & Donor Communications
Description: Director of Stewardship Donor Communications br br Job Category: br br Managerial/Professional br br Unit: br br External Relations br br Position Code: br br SSER8876A br (more...)
Company: University of California - Merced
Location: Merced
Posted on: 05/24/2019

Global Benefits Manager
Description: Job Title Global Benefits Manager Location Sunnyvale, CA Duration 3 Months Temp to Hire Duties Global Benefits Manager Responsible for the administration of employee benefits in all company operations. (more...)
Company: Xoriant Corporation
Location: Sunnyvale
Posted on: 05/24/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Jose RSS job feeds