Associate Director of Undergraduate Admissions

Company: San Jos-- State University
Location: San Jose
Posted on: March 12, 2025

Job Description:

Job SummaryThe Associate Director of Undergraduate Admissions reports to the Director of Admissions and Outreach, providing leadership and management functions for the evaluation of undergraduate applicants for admissibility and transfer credit. The Associate Director assists the Director in developing a vision and strategic plan to ensure optimal customer service, campus communication, and operational effectiveness. This position is responsible for overseeing the admissions and evaluation process for domestic, international, and online undergraduate applicants, providing direct supervisory oversight of professional staff, and producing quality work within a student-centered customer service environment.Key Responsibilities

• Manages operational activities of a comprehensive domestic and international admissions and evaluations office, including management oversight of approximately 25 professional staff.
• Consult on and implement CSU, SJSU, and Title V policy for admission; execute impaction process and policies to ensure enrollment management targets are met; review special admissions cases.
• Leads Specialists for other sectors of admission, including online, Veterans, and the international unit for undergraduate admission.
• Provides appropriate professional development opportunities and holds regular meetings to share information and gather input.
• Assists with establishing and implementing short- and long-range unit goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement.
• Develops, implements, and manages short and long-term strategic goals to enhance customer service with students, faculty, administrators, and staff.
• Develops and implements reporting tools for comprehensive editing and verifying systems for undergraduate evaluations.Knowledge, Skills & Abilities
  • Ability to communicate with constituents in a professional and respectful manner.
  • Demonstrated knowledge of admission policies and procedures including CSU, SJSU, and Title V.
  • Demonstrated experience supervising, hiring, training, and evaluating professional staff.
  • Demonstrated experience with international student admissions with a preference for experience at the undergraduate level.
  • Demonstrated experience utilizing technology to improve operations.
  • Demonstrated experience in assessment of customer service.
  • Demonstrated experience utilizing student information systems, with preference given to PeopleSoft experience.
  • Demonstrated experience in identifying and implementing short and long-term strategic goals and initiatives to enhance student success and customer service.
  • Demonstrated ability to establish and maintain successful strategic collaborations across departments, divisions, and the campus community at large.
  • Demonstrated ability to effectively present information and respond to questions from groups of students, campus employees, and the general public.
  • Demonstrated experience to work effectively in a multicultural environment.
  • Demonstrated experience complying with admission policies and procedures related to federal, state, and campus rules and regulations.
  • Demonstrated strong written communication skills and ability to write analytical reports, business correspondence, and procedure manuals.
  • Demonstrated ability to research best practices at other relevant institutions.Required Qualifications
    • Bachelor's Degree.
    • Four (4) - Five (5) years of professional level experience within higher education working with student service functions; outreach and recruitment of students to higher education institutions, admissions, program development or academic support programs.
    • One (1) - Two (2) years of progressive leadership or supervisory experience in a higher education setting.
    • Experience with data collection and assessment reporting.Preferred Qualifications
      • Master's Degree in Business, Academic Affairs, Higher Education, College Counseling/Advising, College Student Personnel or related field or equivalent training, education, or experience.
      • Six (6) - Seven (7) years of professional level experience within higher education working with student service functions; admissions, program development or academic support programs.
      • Two (2) - Three (3) years of progressive leadership or supervisory experience in a Higher education setting.
      • Experience developing and implementing processes.CompensationClassification: Administrator IIAnticipated Hiring Range: $8,334/month - $9,167/monthCSU Salary Range: $5,053/month - $16,221/monthThe final hiring salary will be commensurate with experience.Application ProcedureClick Apply Now to complete the SJSU Online Employment Application and attach the following documents:
        • Resume
        • Letter of InterestAll applicants must apply within the specified application period: January 15, 2025 through January 29, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
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Keywords: San Jos-- State University, San Jose , Associate Director of Undergraduate Admissions, Executive , San Jose, California