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Director, SMB/Micro-Business Payments

Company: PayPal, Inc.
Location: San Jose
Posted on: June 1, 2024

Job Description:

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:What you need to know about the role:We are seeking a highly skilled and experienced Director of Product Management for Micro-Business to join our team. In this role, you will be responsible for leading a team of Product Managers and help define the vision, strategy and delivery of commerce and payment solutions that drive significant value for PayPal's millions of smallest merchants globally. These payment solutions include no-code payments such as via links available via email, tap-to-pay payments, experiences for payments acceptance and monetization of P2P Goods & Services, Business Profiles, and time them together tightly into end-to-end commerce experiences for sellers. Meet Our Team:PayPal is one of the largest fintech processing over 1.5T in payment volume across 160+ countries. PayPal started its journey by serving small businesses and consumers to seamlessly exchange money. Today we are one of the largest payments platforms serving the needs of SMBs to accept payments across the globe. We are launching new products that serve the holistic needs of small businesses to accept payments and start, run and grow their entire business on PayPal.Job Description:Your way to impact: -Lead a team of high performing Product Managers by defining the strategy and execution through delivery & go-to-market to win the market for casual sellers globally. -Work closely with the PayPal and Venmo Consumer product teams to develop and execute comprehensive strategies to drive a common roadmap that helps casual sellers. -Analyze user behavior, market trends, and competitive landscape to identify growth opportunities and inform strategic decisions. -Lead cross-functional teams to drive and deliver growth initiatives that optimize for the holistic customer experience inclusive of system design and process improvement.Your day-to-day: -Collaborate closely with product, marketing, sales, support, finance, and regional counterparts to prioritize and execute the introduction and adoption of new offerings, cross-sell and upsell into the user base, and enable optimizations. -Understand the end-to-end customer journey, and use qualitative and data-driven insights to segment, measure, and optimize the performance of growth initiatives. -Leverage growth hacking tactics, A/B testing, cohort analysis, and other techniques to rapidly experiment, iterate, and scale. -Monitor key metrics and KPIs to track progress against growth goals and provide regular reporting to senior leadership. -Stay informed about industry best practices, emerging trends, and new technologies related to product growth and user acquisition.What do you need to bring?: -10 years of experience in product management or related roles, with a proven track record especially in small business, consumer finance, ecommerce or internet software. -Strong analytical skills and proficiency leveraging to inform decision-making and execution plans. -Excellent project management skills with the ability to lead cross-functional teams and drive initiatives from concept to execution. -Strong communication and presentation skills, with the ability to articulate complex ideas and influence stakeholders at all levels of the organization. -Customer-focused mindset with a passion for innovation, experimentation, and continuous improvement. -Experience working in a fast-paced, agile environment with a focus on delivering results. -Bachelor's degree in Marketing, Business, Computer Science, or related field; MBA or advanced degree preferred.We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.Additional Job Description:Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .The U.S. national annual pay range for this role is$120300 to $287100Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit Who We Are:to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit , and .PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .Any general requests for consideration of your skills, please

Keywords: PayPal, Inc., San Jose , Director, SMB/Micro-Business Payments, Executive , San Jose, California

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