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Business Systems Architecture Director

Company: Cisco
Location: San Jose
Posted on: November 18, 2023

Job Description:

The Enterprise Architecture team is changing the way we run Cisco's operations by improving the power of technology, the best of business processes, and outstanding data insights. Together, we will Reimagine the Cisco experience. Show the world how to Reinvent applications and use the future of the Internet to Showcase Cisco: our people, products, processes, systems, and data. Please join us and make this journey together!

What You'll Do

In this fast-paced and multidimensional role, you will drive initiatives on the Enterprise Architecture team responsible for Architecting Cisco's Front Office & Back office application landscape and associated technologies. You will handle the following:

  • Work closely with business executives to understand business vision and strategy, inefficiencies, and transformation initiatives.
  • Partner with IT delivery teams to understand the as-is Enterprise Architecture supporting Marketing, Sales, Customer Success, Services, Sales & Partner Compensation and Entitlements.
  • Drive the assessment of solutions, including existing and new technologies, and perform the design of technology solutions for the Lead to Order & Sales Planning & Compensation business functions
  • Drive Enterprise Architecture governance and guard rails to ensure target architectures and business outcomes are realized.
  • Participate in workshops with functional and technical teams to analyze gaps and resolve future state system processes and architecture
  • Set technical direction for Enterprise Platforms designs and implementations that enables growth, simplifies processes while actualizing the realization of the future state reference architecture.
  • Build and mentor a team of architects helping them develop and grow their careers at Cisco

    Who You'll work with
    • Business executives and multi-functional Leaders (Marketing, Sales, CX, Finance, Ops)
    • IT Solution Leaders (Delivery, Data, PMO, Cisco on Cisco, Infrastructure)
    • Application vendors to assess capabilities
    • Enterprise Integration and Platform Architecture and Strategy teams to ensure alignment

      Minimum Qualifications
      • Specialist in Business Processes and Enterprise Applications, that has deep experience in designing enterprise solutions and understanding of end-to-end processes including Lead Management, Opportunity Management, Quoting Management, Order Management, Sales Coverage, Goaling & Quota Setting, Sales Crediting & Compensation.
      • Experience working with enterprise platform vendors, including instance and license strategies.
      • Solid grasp of building and supporting cloud applications such as Salesforce, SAP etc.
      • Excellent at collaborating with other technology teams leads to identify efficient solutions that align system/architecture roadmaps to product goals and data strategy. Experienced at leading solution prioritization and effort sizing with multi-functional teams.

        Preferred Qualifications
        • Highly organized; with a focused purpose and strive for detailed execution.
        • At home in highly matrixed organizations.
        • Excellent oral and written communication skills.

          Why Cisco?

          #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

          Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

          We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

          We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

          So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

          Message to applicants applying to work in the U.S. and/or Canada:

          When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

          U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

          Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Keywords: Cisco, San Jose , Business Systems Architecture Director, Executive , San Jose, California

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