Director, Executive Communications for the EVP, Chief Customer and Partner Officer
Location: San Jose
Posted on: November 18, 2023
What You'll Do
The Director of Executive Communications is a key leadership role
responsible for developing and executing communication strategies
that enhance the reputation, visibility, and messaging of the EVP,
Chief Customer and Partner Officer, as well as the Global Sales
This position requires a strategic thinker with exceptional
writing, storytelling, and interpersonal skills, capable of
translating complex ideas into compelling narratives. The Director
of Executive Communications collaborates closely with senior
executives and cross functional partners to ensure that our
messaging is clear, compelling, consistent, and cascading down to
the right audiences. As a key leader in Global Sales communications
and the extended community of ELT excomms, this role will have the
chance to be one of the key authors of our transformation
You'll bring your strong writing, content strategy skills, and help
us continue to evolve our narrative, both for your Executive and
for the function overall. You'll bring your extensive change
management experience and help us build our strategic and
communications roadmap, including where your Executive should show
up, why, and when. You'll bring your analytical skills and industry
knowledge and help us evolve our measurement and metrics. You'll
bring your experience managing an end-to-end program for a senior
executive and help us evolve, challenge, and improve our back-end
processes. You'll bring your sense of humor, your leadership, and
your easy-going presence to our great and growing team.
- Develop and execute executive communication strategies: Create
a comprehensive communication strategy aligned with the company's
objectives and the executive's vision. This includes defining key
messages, target audience, and appropriate channels for
- Craft compelling executive communication content: Create
high-quality written materials, including speeches, presentations,
talking points, and articles, that effectively communicate the
executive's vision, initiatives, and key messages. Ensure content
is engaging, concise, and aligned with the company's brand and
- Provide strategic counsel on effective communication techniques
and best practices: Partner closely with the EVP to shape their
communication style, develop key messages, and prepare for
important internal and external engagements.
- Drive internal executive communication: Develop and implement
internal communication plans to ensure the EVP effectively engages
and inspires the employees. This includes creating regular updates,
newsletters, and town hall meetings to cultivate transparency and
- Monitor and analyze communication effectiveness: Regularly
measure and evaluate the impact of executive communication
initiatives. Use data and feedback to identify areas for
improvement and implement necessary changes to optimize
- Build and manage relationships: Establish strong relationships
with key stakeholders, including executives, senior leaders, and
cross-functional partners to capture insights, collaborate on
communication initiatives, and ensure alignment with company
Who You'll Work With
As part of the Sales Communications Leadership team, and a key
member of the ELT excomm community, you will work closely with our
Global Communications partners, the Americas communications team,
our Sales teams, as well as other partners across the company. The
Sales Communications Leadership team is focused, fast-paced,
adaptable, and always looking for fun and creative ideas. We use
data and storytelling to communicate our company vision and
strategy to internal and external audiences.
Who You Are
You are a writer and storyteller at heart and are curious about
what is happening in the technology industry and around the world.
You have experience in building strong relationships with a highly
matrixed group of stakeholders. You demonstrate an excellent
understanding and thinking across multiple communications
disciplines, as well as a strong knowledge of the business and
broader global affairs. You have experience advising/working
directly with senior executives, are a strong collaborator, and can
partner globally across a mix of constituents and organizations.
You bring an innovative approach that is digital savvy. You are a
self-starter who's not afraid to challenge the status quo or
address the "tough questions."
Minimum Education and Experience Required:
- 12+ years of related experience and a bachelor's degree in
communications, business administration, or related field
- 7+ years internal/external communications in a variety of areas
such as organizational communications, executive communications,
and public relations
- Ability to travel (10 - 20%) (domestic and international)
#WeAreCisco, where each person is unique, but we bring our talents
to work as a team and make a difference powering an inclusive
future for all.
We embrace digital, and help our customers implement change in
their digital businesses. Some may think we're "old" (36 years
strong) and only about hardware, but we're also a software company.
And a security company. We even invented an intuitive network that
adapts, predicts, learns and protects. No other company can do what
we do - you can't put us in a box!
But "Digital Transformation" is an empty buzz phrase without a
culture that allows for innovation, creativity, and yes, even
failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give
our egos a break, and give of ourselves (because giving back is
built into our DNA.) We take accountability, bold steps, and take
difference to heart. Because without diversity of thought and a
dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don't care. Tattoos? Show off your ink.
Like polka dots? That's cool. Pop culture geek? Many of us are.
Passion for technology and world changing? Be you, with us!
Message to applicants applying to work in the U.S. and/or
When available, the salary range posted for this position reflects
the projected hiring range for new hire, full-time salaries in U.S.
and/or Canada locations, not including equity or benefits. For
non-sales roles the hiring ranges reflect base salary only;
employees are also eligible to receive annual bonuses. Hiring
ranges for sales positions include base and incentive compensation
target. Individual pay is determined by the candidate's hiring
location and additional factors, including but not limited to
skillset, experience, and relevant education, certifications, or
training. Applicants may not be eligible for the full salary range
based on their U.S. or Canada hiring location. The recruiter can
share more details about compensation for the role in your location
during the hiring process.
U.S. employees have access to quality medical, dental and vision
insurance, a 401(k) plan with a Cisco matching contribution, short
and long-term disability coverage, basic life insurance and
numerous wellbeing offerings. Employees receive up to twelve paid
holidays per calendar year, which includes one floating holiday,
plus a day off for their birthday. Employees accrue up to 20 days
of Paid Time Off (PTO) each year and have access to paid time away
to deal with critical or emergency issues without tapping into
their PTO. We offer additional paid time to volunteer and give back
to the community. Employees are also able to purchase company stock
through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on
top of their base salary, which is split between quota and
non-quota components. For quota-based incentive pay, Cisco pays at
the standard rate of 1% of incentive target for each 1% revenue
attainment against the quota up to 100%. Once performance exceeds
100% quota attainment, incentive rates may increase up to five
times the standard rate with no cap on incentive compensation. For
non-quota-based sales performance elements such as strategic sales
objectives, Cisco may pay up to 125% of target. Cisco sales plans
do not have a minimum threshold of performance for sales incentive
compensation to be paid.
Keywords: Cisco, San Jose , Director, Executive Communications for the EVP, Chief Customer and Partner Officer, Executive , San Jose, California
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