Product Operation Manager, SMB Ad Growth Platform

Company: TikTok
Location: San Jose
Posted on: November 17, 2023

Job Description:

Product Operation Manager, SMB Ad Growth Platform San Jose Regular Operations - Product ops Job ID: A113154 Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.Join us.About the RoleAs part of the Monetization Product, the SMB Growth team is focused on helping to build products that enable small to medium-sized advertisers on TikTok's ad platform. We're seeking an experienced Product Operation Manager to be responsible for managing the operation work of the AGP product team. In this role, He/She will have the opportunity to build something new and scale it quickly. The right candidate will be excited about creating from scratch and thrives in dynamic, and often ambiguous environments.Responsibilities- Ad Growth Platform(a.k.a. AGP) is positioned to help all SMB customers grow with TikTok through personalized, actionable, and effective guidance.- The role will focus on product strategy and operations of the SMB Ad Growth Platform.- Act as the product specialist of the given projects, identifying critical growth areas impacting business growth, and educating and inspiring actions based on data-driven insights. Ensure solution delivery of the solution and track and monitor performance against defined success metrics.- Execute operational rigor and efficiency by prioritizing products and solutions, crafting communications and marketing materials, creating growth plans with defined success metrics, and developing and executing activations and programs to drive the success of related products/features.- Lead user feedback and issue management, effectively prioritize and develop products/features that impact AGP platform success metrics. Plan and lead cross-functional efforts to successfully launch and scale products across multiple channels. Qualifications Qualifications:- BA /BS degree or above.- 3+ years of professional experience in digital advertising or related fields, have a deep understanding of the industry landscape and emerging ad solutions.- Proven skills in product management/ product marketing/program management, or equivalent.- Quantitative analytical experience and strong communication skills.- Proven problem-solving skills with experience providing business insights and recommendations from multiple sources of input (e.g. data sets, interview feedback, research)- Experience working with global teams across time zones.- Demonstrated cross-functional leadership within a dynamic, rapidly changing environment.- Prior experience in dealing with SMB marketing and business.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at tt.accommodations@tiktok.com Job Information The base salary range for this position in the selected city is $103200 - $244888 annually.Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees: We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care. Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
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Keywords: TikTok, San Jose , Product Operation Manager, SMB Ad Growth Platform, Executive , San Jose, California