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Principal Product Manager - Service Providers

Company: Zscaler, Inc.
Location: San Jose
Posted on: May 27, 2023

Job Description:

Principal Product Manager - Service Providers

  • Full-time
  • Department: Product ManagementZscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler's purpose-built security platform puts a company's defenses and controls where the connections occur-the internet-so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.Zscaler enables the world's leading organizations to securely transform their networks and applications for a mobile and cloud-first world. Applications have moved from the data center to the cloud and users are connecting to their workloads from everywhere, but security has remained anchored to the data center. Zscaler is redefining security by moving it out of the data center and into the cloud.

    The Zscaler Zero Trust Exchange uses software-defined business policies, not appliances, to securely connect the right user to the right application, regardless of device, location, or network. Zscaler operates 4 pillars of Trust Exchange. Zscaler Internet Access--- which scans every byte of traffic to ensure that nothing bad comes in and nothing good leaks out. Zscaler Private Access--- offers authorized users secure and fast access to internal applications hosted in the data center or public clouds-without a VPN. Zscaler Cloud Workload Protection, to identify and remediate risks associated with customer's cloud infrastructure. Zscaler Workload Segmentation provides micro-segmentation of processes across multiple systems with Machine Learning based policy.

    Zscaler services are 100% cloud delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, the Zscaler multi-tenant, distributed security cloud protects thousands of customers from cyberattacks and data loss, enabling customers to embrace the agility, speed, and cost containment of the cloud-securely.

    At Zscaler, we are on a mission to redefine network security for the Cloud and Mobile-First World.The cloud and mobility are creating a mega-shift that's disrupting 30 years of networking and security infrastructure. Traditional network security architecture is no longer suitable for the cloud and mobile-first world.Zscaler is a pioneer and leader in cloud security and we are enabling the world's leading organizations to securely transform their networks and applications for the cloud and mobile-first world.We are looking for a Senior Product Manager - Cloud Platform to join our Zscaler product team and have a direct impact on our cloud scale. And will expand our innovative Zero Trust Exchange to support our carrier, telecom, service provider, and managed security service provider (MSSP) partners with a shared go-to-market.In this role, you will define the development and implementation cloud platform to enable Zscaler carrier partners at scale. You will articulate a value-creation business models working very closely with the partner business development team. You will plan and lead go-to-market strategy - selling with MSSP, and enabling Zscaler partners to resell Zscaler's unique cloud offerings.Responsibilities:
    • Lead the development and launch of carrier-focused products on our cloud platform (Zscaler Cloud Orchestration Platform), with a special focus on enabling integration with carrier billing and operational (OSS/BSS) systems to enable provisioning of Zscaler services at scale by the worlds largest service providers.
    • Work with Support, Operations, and Sales teams supporting the sale and deployment of your products and features in beta and production.
    • Own the Zscaler Zero Trust Exchange (ZTE) carrier platform roadmap and present it to all internal and external stakeholders for new initiatives and services.
    • Present, advocate, and evangelize the company's solutions in customer meetings and conferences.
    • Work with Product Managers to create market requirements and business cases for new product initiatives or directions, and present to Zscaler executive team.
    • Work with Customer Success Managers, Zscaler Partners, and other internal/external stakeholders to enhance our customer notification system.
      • Experience and success in working with large telecom providers to develop joint offers, technical integrations and GTM strategies
      • An understanding of partner and carrier services and margin models, including bundled connectivity, Day 0/Day 1/Day 2 services and L1/L2 helpdesk workflows
      • Technical knowledge of carrier core concepts and products such as mobile packet core, IX exchanges, PNI, APN, DSL/Cable/Fibre and 3G/4G/5G
      • Experienced with partner management systems, in depth knowledge of similar products in the category.
      • 5+ years of experience in product management for security or network products.
      • Bachelor Degree in Computer Science, Engineering, Business, or Math.
      • A technical foundation in networking and network security technologies is a must. Hands-on network engineering background is a plus.
      • Strong technical foundation in networking (e.g., Routing, Switching, BGP, DNS, etc), and network security technologies (e.g., Secure Web Gateways, Firewalls, DLP, SIEM, CASB, Security Analytics, etc.)
      • Experience delivering products as cloud-based services.
      • Track record creating products from concept to market success.
      • Strong attention to detail.
      • Strong focus on end-user experience and data visualization tools and technologies.
      • Strong communication skills (verbal and written) - must be able to communicate at a business and technical level with internal teams, customers, partners, and executives.
      • Leadership, drive, passion, and charisma - ability to persuade, sell ideas and lead without authority.The base salary range for this full-time position is $171,500 to $245,000 + bonus + equity + benefits.

        Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
        #LI-CM3What You Can Expect From Us:
        • An environment where you will be working on cutting edge technologies and architectures
        • A fun, passionate and collaborative workplace
        • Competitive salary and benefits, including equityWhy Zscaler?

          People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we'd love to talk to you about joining our award-winning team.

          Additional information about Zscaler (NASDAQ: ZS ) is available at .Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please contact us by sending an email to This email address is used specifically for accommodation requests only, and resumes, CV's, or questions other than accommodations will not be replied to or accepted.

Keywords: Zscaler, Inc., San Jose , Principal Product Manager - Service Providers, Executive , San Jose, California

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