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Clinical Program Manager - Adult/Youth SUTS OP & MAAC

Company: HealthRIGHT 360
Location: San Jose
Posted on: May 27, 2023

Job Description:

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Our Outpatient services specialize in treatment mental health and substance use disorders with treatment and skills groups, as well as community resources.
Outpatient programs provide trauma-informed care aimed at reducing the harmful impacts of substance use. Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client's specific needs and goals. Outpatient programs provide Individual and group therapy, individualized case management, treatment planning, drug and alcohol counseling, crisis intervention, and connection to social support services.
Benefits and perks:

  • HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
  • Employees qualify for public loan forgiveness programs
  • Training and professional development opportunities
  • Work with mission driven, compassionate colleagues and make a difference every day in the work that you do. Job Overview
    The Clinical Program Manager is responsible for the direct management of the Behavioral Health (substance use disorder, mental health, co-occurring) Adult and Youth Outpatient Treatment Programs, and the supervision of program staff. Through coordination, supervision and training, the Clinical Program Manager ensures that all aspects of the clinical and programmatic process are healthy, efficient, and in compliance with contracts and licensing regulations for the program. Responsibilities and duties may be performed in-person, remote and/or hybrid as determined and approved by Program Director and/or Managing/Division Director.
    The Clinical Program Manager position serves to bring stability, balance, enthusiasm and support to their programs. First and foremost, this person has compassion, empathy, flexibility and resilience in serving our clients and our community. They help to bring cohesiveness and the spirit of warm collaboration to their team, and to both internal and external stakeholders. And above all else, they believe in strong advocacy for our clients and staff, and quality improvement in the daily work, all while having fun.
    Key Responsibilities
    • Oversees clinical treatment and program coordination of direct service activities and departments within facility and community.
    • In accordance with guidelines established by HealthRIGHT 360 and County, ensures compliance with policies, codes and regulations for behavioral health programs.
    • Responsible for the operational functions of the facility/programs, including but not limited to safety and security, compliance and accountability.
    • Expected to know the pulse of staff and help troubleshoot issues such as morale, turnover, client crisis, etc.
    • Facilitates program and community meetings and actively participates in leadership team, staff and departmental meetings.
    • Handles aspects of management, including direct day-to-day supervision and and other activities including but are not limited to, interviewing, recommendations for hiring, training, mentoring, motivating, evaluating, and disciplining.
    • Responsible for tracking performance learning measures outlined by the contract (caseload, capacity, utilization, timely access, etc.) within the program and raising outstanding concerns to senior management.
    • Works with the Clinical Supervisor, Program Director and DMC Compliance Coordinator on quality assurance for charts and treatment plans in EMR system.
    • Conducts necessary outreach to the community for recruitment and to ensure program information and behavioral health education reaches the key players such as Probation, schools, faith-based organizations, community-based organizations, clinics, community members, etc. Education and Knowledge, Skills and Abilities
      • Bachelor's Degree with Drug and Alcohol Certification recognized by DHCS or Master's level with BBS Registration or Licensure.
      • At least two years of experience in a supervisory/leadership role
      • At least four years of experience working in a behavioral health setting
      • Valid California driver's license Knowledge:
        • Knowledge of approaches to recovery such as harm reduction, ASAM assessment, motivational interviewing
        • Knowledge of substance use and mental health evidence based practices and models
        • Culturally competent and able to work with a diverse population
        • Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data
        • Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency Skills and Abilities:
          • Excellent verbal, written, and interpersonal skills
          • Action oriented. Strong problem-solving skills
          • Excellent organization skills and ability to multitask and juggle multiple priorities.
          • Professionalism, punctuality; flexibility and reliability are imperative
          • Integrity to handle sensitive information in a confidential manner
          • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility
          • Strong initiative and enthusiasm and willingness to pitch in whenever needed
          • Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations
          • Skilled in MediCAL Clinical documentation standards (treatment plans, progress notes etc.)
          • Experience working with criminal justice population We will consider for employment qualified applicants with arrest and conviction records.
            In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
            Other details
            • Pay Type Salary
            • Min Hiring Rate $105,000.00
            • Max Hiring Rate $120,000.00
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Keywords: HealthRIGHT 360, San Jose , Clinical Program Manager - Adult/Youth SUTS OP & MAAC, Executive , San Jose, California

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