Director of Admissions
Company: Heritage Oak Private Education
Location: San Jose
Posted on: May 26, 2023
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Job Description:
Category: School Administration
School: Stratford School
Location: San Jose, CA
Date Opened: Apr 24, 2023
Job ID: 1171 Stratford School, a subsidiary of Spring Education
Group, a leading independent WASC-accredited private school from
preschool through 12th grade was founded with a vision of creating
an unique, multi-dimensional, educational foundation for children.
At Stratford School, we understand every child has his or her own
interests and passions and contributes in his or her own way. Our
purpose statement speaks for all of us - "Stratford School -
Connecting students to their unique futures." Our proven curricula
includes our STEAM-based (Science, Technology, Engineering, Arts,
Mathematics) curriculum that was recognized by the White House as a
leader in early childhood STEM education. Our steadfast commitment
to this vision continues to guide our growth each year. It is the
First California school to earn the Carnegie Science Seal of
Excellence for STEM.
The Director of Admissions will lead and manage all aspects of the
campus level admissions and enrollment activities with the Head of
School or Principal, ensuring all tours are conducted using
approved Spring Education Group admissions practices. The Director
of Admissions will interface with prospective student families in
support of their decision to attend/select a school and will secure
an application whenever possible. The Director of Admissions
communicates the philosophy and features of the school and serves
as an advocate for prospective students and ensures follow-up with
each family according to their needs. The individual has acquired
the requisite knowledge, skills and abilities necessary to achieve
a high level of success in an admissions role. This individual will
achieve the school's quantitative and qualitative goals and
objectives in an accurate, professional, and ethical manner using
school-approved admissions processes and procedures.
Duties & Responsibilities:
Conducts interviews with prospective student families. Evaluates
the prospective student's needs, interests and qualifications while
providing clear and concise information to help the prospective
student family make an informed decision to attend or not attend
the school. Presents information regarding the school's programs
and tuition in a factual and ethical manner.
Provides supervision and leadership to all individuals who may be a
key stakeholder in the enrollment process.
Coordinates tours to ensure the Head of
School/Directors/Principals, plus key teachers will engage with the
prospective family for an optimum tour experience.
Consistently achieves the expected goals and objectives of a suite
of quantitative and qualitative metrics as defined for the Director
of Admissions position on the Monthly Performance Review.
Professionally assists prospective student families through the
admissions process in accordance with all applicable federal and
state regulations, school policies and procedures, and in
compliance with all accrediting standards and requirements.
Actively problem solves and takes action to urgently address any
shortfalls against enrollment targets.
Manages CRM system input, upkeep, and follow-through for all campus
enrollment.
Presents information in a factual and ethical manner regarding the
school's programs and tuition.
Consistently operates within, and is measured with respect to, the
company's mission and values.
Partners with departments outside of Admissions including Finance,
Marketing, and other Admissions Services professionals to ensure
the delivery of a high level of service to every student
family.
Collaborates with other campuses administrative staff to ensure
high-quality customer service before, during, and after tours.
Performs outside community marketing as needed to ensure we have
strong brand awareness in local markets and to generate incremental
increases in lead flow.
Upholds all school policies, procedures, integrity, and ethical
standards.
Provides coaching and training to campus staff at home campus as
well as other campuses in the Spring Education Group family to
ensure the highest levels of customer satisfaction are
attained.
Ability to manage their own schedule to ensure customer and
business needs are met.
Performs other duties as assigned or requested by the
supervisor.
Skills/Knowledge/Competencies:
Intermediate computer skills - experience with Microsoft (WORD,
Excel) required. CRM experience is helpful.
Demonstrable organizational and time management skills - ability to
multi-task
Track record of exceptional customer service skills
Possesses excellent verbal communication skills, particularly
telephonic, good written communication skills, and ability to read
non-verbal cues
Ability to achieve success individually and as part of a team in a
highly structured, well-defined work environment; collaborates
effectively across job types and levels
Persistence combined with a positive attitude and approach to work
and others - a self-motivating work style
Mature, positive, and collaborative interpersonal skills
Possesses a thorough understanding of all applicable school systems
and tools, and uses them effectively.
Possesses a thorough and demonstrable level of knowledge of school
programs, with a demonstrated ability to match a prospective
student's needs to the correct program fit
Possesses a deep understanding of the school's knowledge and
curricular standards
Qualifications:
Education and Experience Minimum:
High School Diploma/GED
1 - 3 years of relevant sales and/or customer service
Education and Experience Preferred:
Associates degree
3 - 4 years of relevant sales and/or customer service experience,
preferably in a relationship and/or consultative sales, and/or
1-year of internal admissions experience
Other Requirements:
Must be able to work some weekends and evening hours.
Salary range $68,000-$69,000
We are more than just a school - we are a community! Our goal is to
uplift each other, work together, and uphold our guiding
educational philosophy, providing the perfect balance of learning
and play -. If you value a career in an educational community of
extraordinary professionals, join ours!
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. Reasonable
accommodations may be made to enable qualified individuals with
disabilities to perform the essential functions. In general, this
position requires an individual to frequently walk, stand, sit,
squat, stoop, reach, kneel, rise from the floor, twist, listen,
read, write, and speak the English language. In addition, this
position often requires an individual to carry, lift, use
repetitive or fine hand movements, and occasionally push, pull, or
bend. This position is regularly required to hear and use clear
vision with or without correction.Spring Education Group,
including, but not limited to SEG Inc., and their affiliates
(collectively "Company") is an Equal Opportunity Employer. All
qualified applicants for employment and employees are provided
equal employment opportunities, including in recruitment, hiring,
and assignment, without regard to actual or perceived race, color,
religion and religious creed, sex (including pregnancy and related
conditions), sexual orientation, gender identity, gender
expression, marital or familial status, age, national origin,
ancestry, disability, genetic information, military/veteran status,
or any other classification protected by federal, state, or local
law. The Company expressly prohibits any form of unlawful employee
or student harassment or discrimination.
Other details
Take the first step by joining our Talent Network today!Our schools
do not discriminate in employment or the provision of
educationalservices on the basis of race, color,religion, age,
gender, national origin, disability, citizenship status, veteran
statusor any othercharacteristic protected by federal, state or
local law.
Keywords: Heritage Oak Private Education, San Jose , Director of Admissions, Executive , San Jose, California
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