Program Manager
Company: Hope Services
Location: San Jose
Posted on: May 24, 2023
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Job Description:
Are you a person who enjoys helping others? Are you currently
seeking fulfillment in your professional life? Hope Services is
Silicon Valley's leading provider of services to people with
developmental disabilities and mental health needs. We seek
candidates who share our inspirations & aspirations. Selection of
staff is made on a competitive basis, and we are committed to
promoting diversity, equity, inclusion & belonging at all
levels..> > > > > Hope Services has been awarded
2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated
Nonprofit by Great Nonprofits, andReceived a Gold Seal of
Transparency from Guidestar and a perfect 100/100 rating in three
different categories: financial health, leadership and
adaptability, and culture and community from Charity Navigator
*Salary Range: $85,000 to $93,000per year commensurate with
experience and qualificationsSummaryManages the full functions of a
service center, providing multiple services to consumers at
multiple locations. Supervision and staff development, program
planning, and implementation to meet agency, program and consumer
goals. Develop community awareness and facilitate inclusion of
persons with disabilities into the community. Provides budget
development, fiscal management, and grant management.Essential
FunctionsThe following responsibilities represent the essential
functions of the position. An employee in this classification is
responsible for carrying out the following functions:1.Provide
leadership in program and business development. Write service
designs; make recommendations for new businesses, programs and
services.2.Develop and manage departmental budgets for assigned
services or programs. Monitor and analyze monthly reports of income
and expense to assure targets are maintained.3.Oversee all
personnel actions including hiring, evaluation, training,
discipline and terminations. Provide training, development, and
orientation of staff.4.Oversee and assure quality of service and
business operations of home department as well as external business
operations as assigned or developed in service center jurisdiction.
Manage special projects.5.Develop and maintain external
relationships with funders, families and other agencies/businesses.
Conduct tours and perform presentations as needed.6.Attend
management, board and committee meetings, directs regular
departmental staff meetings. May lead Agency wide task force or
special projects.7.Assures compliance with Agency policies and
procedures, and Agency wide safety programs. Leads the
implementation of the program safety program.8.Acts as a resource
for other programs/departments, staff and the community in area of
concentration and /or expertise.9.Develops program manuals,
brochures and publications.10.Provides direct service in program
operations as needed to assure adequate staffing ratios.11.Acts as
a mandated abuse reporter.12.Performs other duties as assigned to
assure efficiency of program.Qualifications RequiredBachelors
Degree in human services plus four years of supervisory experience
working with people with disabilities in a rehabilitation
environment, or an approved equivalent combination of experience
and education.Some positions may require specific credentials,
certification and/or license.Required Knowledge and
Skills1.Proficiency in MS Word, Excel, database and
spreadsheet2.Ability to communicate effectively, both verbal and in
writing, and provide excellent customer service.3.Ability to
provide leadership, guidance and direction toward program and
agency goals and vision, and facilitate quality delivery of
services and products to a wide range of internal and external
customers.4.Knowledge of the principles of management, supervision,
planning, fiscal management, fair employment practices,
regulations, safety, health and client rights5.Knowledge of
relevant legislation and regulations.6.Knowledge of rehabilitation
and program development, relevant legislation, rules and
regulations.7.Ability to work independently and as a team member,
relate to individuals with disabilities and their families,
represent HOPE in the social, business and community environment in
which the agency functions.Environmental ConditionsAn enclosed
office environment. Considerable amount of time spent sitting,
using a computer station, periods of intense concentration, using
the telephone, paperwork. Time spent in meetings, travel to various
work site locations throughout three counties. Some exposure to
outdoor weather conditions.Positions connected to a production
environment are also exposed to times of fast paced activity, loud
noise and to dust and airborne particles.Do you have what it takes
to make a difference? Inspire and be inspired! Hope Services takes
immense pride in maximizing our employee engagement. Will you join
us??Visit to find out more about us and the people we serve.Hope
Services is an equal opportunity employer. We celebrate diversity
and are committed to creating an inclusive environment for all
employees not regardless of, but with consideration and
appreciation for race, color, religion or belief, national, social
or ethnic origin, sex, age, physical, mental or sensory disability,
HIV Status, sexual orientation, gender identity and/or expression,
marital, civil union or domestic partnership status, past or
present military service, family or parental status, or any other
status.
Keywords: Hope Services, San Jose , Program Manager, Executive , San Jose, California
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