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Manager, Global Residential Products Partner Training

Company: Tesla, Inc.
Location: San Jose
Posted on: May 23, 2023

Job Description:

Manager, Global Residential Products Partner Training What to Expect As Global Channel Training Manager - you will focus on all aspects of Training for our Global Tesla Energy Channel Sales for APAC, EMEA, and NAM. We seek someone with years of experience developing creative, thoughtful, innovative solutions that contribute to a World Class training organization. As the team continues to grow - we need a strong leader specializing in operational efficiency, analytics, strategy, and people leadership. What You'll Do

  • Train and educate Global Installation Partner Network (new candidates and continuing education), including:
  • Building and delivering training content
  • Installer operational efficiency training
  • Cross-pollinate ideas between channels
  • Coordinate regional in-person hands-on training
  • Build regional, in-person training capacity, also Tesla Energy Mobile Training Vans
  • Support partner onboarding through targeted training application for both sales and installation support
  • Develop and deliver comprehensive train-the-trainer programs for distribution partners on product features and installation requirements.
  • Foster cross-functional collaboration among sales, marketing, product management, and technical support teams to assess training needs and create relevant content.
  • Manage and maintain the global training calendar, ensuring smooth logistics coordination for in-person and virtual sessions, including scheduling, resource allocation, and participant communication.
  • Establish key performance indicators to evaluate the effectiveness of training initiatives and identify opportunities for continuous improvement.
  • Facilitate open communication between channel partners and internal teams, creating a supportive and collaborative environment that enhances partner success and satisfaction.
  • Regularly assess and refine training materials, methodologies, and delivery techniques to maximize the quality and impact of our programs.
  • Oversee the training budget, ensuring all initiatives are cost-effective and aligned with company objectives.
  • Provide training and education for Certified Installers, distributors, installers, and internal teams.
  • Support sales teams with product presentations and educational materials at both CI and Tesla-led consumer events.
  • Conduct auditing and quality assurance for the Certified Installer Program.
  • Expand training programs to include products (Powerwall, Powerwall+, Solar, Wall Connector) and services (Tesla Electric). What You'll Bring
    • Bachelor's degree in engineering, business, education, or a related field; advanced degree is preferred
    • A minimum of 5 years of experience in training and development, preferably in the energy industry
    • Ability to travel regularly up to 75%; this is an on-the-road job serving our customers, including international travel to the regions and countries supported
    • Proven track record of designing, implementing, and managing successful training programs for a diverse audience across multiple regions, countries and languages
    • Experience of leading Training programs in an exponentially growing operations environment
    • Excellent communication, presentation, and interpersonal skills, with the ability to engage and motivate participants at all levels of expertise.
    • Strong organizational and project management skills, with a keen attention to detail and the ability to manage multiple tasks simultaneously.
    • Ability to work both independently and collaboratively within a fast-paced, dynamic environment.
    • Familiarity with battery storage systems and the energy industry is highly desirable. Compensation and Benefits Benefits
      Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
      • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
      • Family-building, fertility, adoption and surrogacy benefits
      • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
      • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
      • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
      • LGBTQ+ care concierge services
      • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
      • Company paid Basic Life, AD&D, short-term and long-term disability insurance
      • Employee Assistance Program
      • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
      • Back-up childcare and parenting support resources
      • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
      • Weight Loss and Tobacco Cessation Programs
      • Tesla Babies program
      • Commuter benefits
      • Employee discounts and perks program
        Expected Compensation
        $76,000 - $276,000/annual salary + cash and stock awards + benefits

        Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

        Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice

Keywords: Tesla, Inc., San Jose , Manager, Global Residential Products Partner Training, Executive , San Jose, California

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