Global Ecommerce Promotional Operations Manager

Company: Cypress HCM
Location: San Jose
Posted on: March 20, 2023

Job Description:

We have an exciting opportunity for a Global Ecommerce Promotional Operations Manager with the top leading multimedia and creative software company in world. This position will work closely with Ecommerce, Marketing, Business Units and Web Production to drive and deliver the implementation of multiple competing e-commerce promotional projects to expand Adobe footprint and grow Adobe revenue.
Responsibilities:

• Understand and translate the e-commerce promotional strategies, business goals, and business processes into an actionable plan.
• Coordinate all aspects of the business for enhancement requests, e-commerce promotional initiatives globally to consistently achieve results in an ambiguous and changing environment. This includes large scale initiatives such as Black Friday/Cyber Monday, Back to School, etc.
• Be a major player in business process improvement and a catalyst for building mature processes. Build and maintain a central repository for planning and execution documentation including Confluence/Wiki, SharePoint, etc.
• Manage requirements volatility, integrity and continuity via change management and reprioritization.
• Effectively create and foster relationships with cross-functional teams within the organization and external partners to influence and develop solutions that meet the shared goals of all teams involved.
• Be vigilant about clarifying ownership for each part of the journey.
• Identify opportunities for continuous improvement.
• Achieve operational excellence.
• Appetite to learn and comfortable with ambiguity.
• Global cultural awareness and experience with global teams.
• Strong ownership mentality with a phenomenal sense of humor.
  Skills and Experience:
  • Bachelors in a relevant field.
  • Strong understanding of various business process improvement methodologies.
  • 6-8 years of progressive experience which includes Business Strategy, E-commerce Promotions, Customer Experience functions.
  • Core 3-5 years of demonstrated success in leading/driving business transformation, operational excellence or process engineering projects.
  • Strong ability to understand organizational strategic direction and translate those in to functional and operational change and improvements.
  • Research market trends and industry best practices to augment functional operating models.
  • Conversant with operational data analysis methodologies, tools and techniques
  • A strong Change Manager with tenacity to follow through till closure.
    Compensation:
    • $52.82 $70.42 per hour.

Keywords: Cypress HCM, San Jose , Global Ecommerce Promotional Operations Manager, Executive , San Jose, California