Manager, Member Engagement - Remote

Company: UnitedHealth Group
Location: San Jose
Posted on: March 20, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Manager, Member Engagement leads the development of health education material, wellness-related activities, and promotional campaigns that encourage employees to participate in employer-sponsored well-being programs. This individual oversees the design and development of annual wellness and fitness engagement toolkits and supports new client implementations. Portfolio of designs may be requested. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities:

• Oversee and contribute to the development of annual fitness and wellness toolkits. This includes determining monthly themes, providing creative direction to graphic designers and copywriters, and managing the work/schedules of content contributors
• Supervise two part-time employees that assist with content development
• Develop original content and refine/contribute to design projects as necessary
• Partner with graphic designers on refreshing outdated content/designs
• Maintain a record of all content assets and update collateral as needed
• Review current engagement programming tactics (email-based challenges, on-site and virtual activities, well-being breaks, job-specific toolkits, etc.) and provide recommendations for enhancements or new programming
• Support communications strategy and collateral creation for new client launches
• Act as a consultant to client-facing staff seeking new programming and engagement strategies
• Ensure all collateral meets Optum quality standards
• Manage the clinical review process (submitting materials to the Clinical Content Development and Review Group)
• Develop best practices for Optum staff who manage their clients' social media platforms
• Partner with Human Capital team to manage digital corporate identity and messaging on social media and job boards
• Research, procure and manage vendor relationship(s) for digital challenges
• Determine ways to measure the success of engagement programs and share best practices
• Review analytics to inform better content development decisions
• Support the Director of Member Marketing and Engagement Competencies:
  • Ability to work collaboratively with a cross-functional remote team
  • Ability to manage and prioritize multiple projects simultaneously/organizational skillsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
    • Bachelor's degree in health sciences, marketing, business administration or equivalent work experience
    • Experience in the corporate wellness and fitness space, especially as it relates to strategies that drive utilization and satisfaction
    • Experience creating/managing digital marketing and engagement strategies
    • Experience implementing online/digital wellness challenges
    • Project management experience
    • Proven writing/editing and graphic design skills; experience with Adobe Creative CloudPreferred Qualifications:
      • Experience working with or understanding of working with clinical/regulated content standards
      • Experience making presentations
      • Experience in developing social media marketing and engagement strategies
      • Video/multimedia experience
      • Supervisory experience Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $85,000 to $167,300. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.---All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter PolicyAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, San Jose , Manager, Member Engagement - Remote, Executive , San Jose, California