Manager Field Ops
Company: United Site Services, Inc
Location: San Jose
Posted on: January 26, 2023
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Job Description:
Primary PurposeAbout USS You may not notice United Site
Services, but we are always there - at construction sites,
industrial facilities and live events all across America. We take
pride in providing essential services like portable restrooms,
portable sinks, temporary fence and more for customers across 25
states. Join a company that makes a difference in communities
across the country while providing for yourself and your
family.This role is responsible for managing all operational
functions at a branch. Essential FunctionsDirect oversight of
dispatcher/routers, service technicians, pick up & delivery
drivers, yard personnel, fence crew(s) and shop. Review of all
paperwork including manifests, routing tickets, DVIR's, etc. for
completion and accuracy. Monitor all service levels and deliveries
to ensure the best efficiencies. Recommend measures to improve
operational practices and quality of customer care. Work directly
with other departments to ensure excellent/positive communication
within region. Work with various departments to resolve customer
service & delivery issues. Work with Operations Managers at other
branches to coordinate asset transfers. Maintain proper staffing
levels to meet and exceed customer and branch needs. Analyze and
report on operational activities, i.e., service levels, routing
efficiency, labor & overtime, fuel, etc. Work with the Regional
Vice President to develop and implement standard practices,
efficiency recommendations, etc. Responsible for fleet DOT
administration including, log books & record maintenance, etc.
Review and approve e-time punches prior to submitting for payroll
processing. Review and approve time off request forms and schedule
time off based on operational necessity. Responsible for the
administration of the company's safety program at the branch. Works
with Safety & HR departments to safety coordinate training, where
necessary. Responsible for employee development & conducting
periodic performance reviews. Create and maintain a positive, safe
and effective work environment. Drive/operate variety of company
vehicles. Pull trailers with company vehicles. Special/other
projects as assigned by management. QualificationsCustomer Service
Team Building Organization Time Management Communications Decision
Making and Problem Solving Knowledge of proper cleaning and repair
of those assets. Valid Driver License (Class C). Have experience
with multi-stop routing system and dispatch procedures Computer
knowledge (Navision, Microsoft Office and routing/logistics
software). Excellent written and verbal communication skills.
Knowledge of financial statements. Experience managing a budget.
Knowledge of all company assets in inventory. Physical Requirements
Sit while driving and stand while servicing products Use hands and
fingers to handle, control or feel objects tools or controls Repeat
the same movements See details of objects that are less than a few
feet away and also at greater distance Speak clearly so customers
can understand Understand the speech of another person Hear sounds
and recognize the difference between them Be able to walk up to 30
minutes at a time without exertion Enter and exit equipment by
stepping and kneeling Lift up to 40lbs from your waits to your
shoulders Lift 30lbs from the floor to your head Crouch and squat
Push 100lbs and pull 100lbs horizontally Sit while answering phones
or reply to emails Repeat the same movements when entering data at
the computer See details of objects that are less than a few feet
away Focus on one source of sound and ignore others See differences
between colors, shades and brightnessEEO Statement United Site
Services is an equal opportunity employer. In accordance with
applicable law, we prohibit discrimination against any applicant or
employee based on any legally-recognized basis, including, but not
limited to: race, color, religion, sex (including pregnancy,
lactation, childbirth or related medical conditions), sexual
orientation , gender identity , age (40 and over), national origin
or ancestry, citizenship status, physical or mental disability,
genetic information (including testing and characteristics),
veteran status, uniformed servicemember status or any other status
protected by federal, state or local law. Our commitment to equal
opportunity employment applies to all persons involved in our
operations and prohibits unlawful discrimination by any employee,
including supervisors and co-workers.All full-time employees
working an average of 30 hours or more per week are eligible for
the below benefits. Part-time employees may be eligible for similar
benefits.
Keywords: United Site Services, Inc, San Jose , Manager Field Ops, Executive , San Jose, California
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