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Business Operations Manager - 1392221

Company: Cisco
Location: San Jose
Posted on: January 24, 2023

Job Description:

What You'll Do

As a business Operations Manager you will be responsible for providing support for all Demo Loan Service's IT projects. The role involves extensive interaction with internal team members and cross functional teams. The position will establish relationships with regional teams, in an effort to better align business and operational opportunities, through the use of technology and project/change management skills.

Responsibilities include:

  • Must be very customer centric and have the ability to drive project success and be accountable for strategic deliverables to achieve optimum business results.
  • Will build and maintain a formal engagement channel and collaborate closely with the team members to lead projects and to develop and run end-to-end process flows
  • Will analyze the operations process, survey and assess users' needs and expectations, creating requirements relating to various demo loan needs
  • Will educate Theater-wide teams on demo loan benefits and processes.
  • Needs to be able to evaluate and propose alternative solutions, ensuring proper alternatives have been selected and implemented, effectively influencing outcomes, based on impact of various solutions on the business
  • Will effectively communicate and report on demo loan service and benefits to management team and collaborators

    Who you are

    • You have specialized depth and/or breadth of expertise
    • Interprets internal or external business issues and recommends standard methodologies
    • Solves sophisticated problems; takes a broad perspective to identify innovative solutions
    • Works independently, with mentorship in only the most complex situations
    • May lead functional teams or programs within own job function or organization function
    • Participate in establishment of operational objectives, including building business cases for new strategies and initiatives based on communications with business leaders.
    • Develop recommendations for new business processes and adaption of business tools in support of changes.
    • . Take a lead role in major initiatives and related sub-projects, including development, coordination, & implementation of business processes and measuring adoption & business value of those initiatives.
    • Partner with senior management in development, modification, and execution of company policies affecting operations and which may have cross-functional impact.
    • Develops operational decisions that will affect deadlines, overall business operations, and project success.

      Required Skills

      • 2+ years of business analyst or project/program management experience.
      • Outstanding communication, listening, and presentation skills
      • Consistent track record of working collaboratively with peers
      • Strong understanding of the principals of change management and localization
      • Flexibility to handle directional changes with the ability to develop strategies to ensure project success
      • Ability to work independently with high degree of quality and be self-motivated
      • Creative and analytical thinking, a "can do" attitude and flexibility to accommodate to evolving business needs.
      • Strong intuition for business and customer service experience
      • Knowledge of Cisco products preferred
      • Consistent record of decision making, and problem solving skills

        Why Cisco?

        #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

        Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data travelling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges and universities to teach in even the most challenging of times. We're helping businesses of all shapes and size to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

        We tackle whatever challenges come our way. We have each other's backs, we recognise our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

        We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

        So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

        Message to applicants applying to work in the U.S.:
        When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

Keywords: Cisco, San Jose , Business Operations Manager - 1392221, Executive , San Jose, California

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