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Global Ecommerce Promotional & Merchandising Manager

Company: SGA Inc.
Location: San Jose
Posted on: November 26, 2022

Job Description:

Software Guidance & Assistance, Inc., (SGA), is searching for a Global Ecommerce Promotional & Merchandising Manager for a Contract assignment with one of our premier SaaS clients with offices in San Jose, CA and San Francisco, CA (Hybrid).

Responsibilities :

  • Work closely with Ecommerce, Marketing, Business Units and Web Production to drive and deliver the implementation of multiple competing e-commerce promotional and merchandising projects to expand footprint and grow revenue
  • Collaborate with Web Analytics and use traffic data to inform site merchandising opportunities.
  • Understand and translate the e-commerce promotional and merchandising strategies, business goals, and business processes into an actionable plan
  • Coordinate all aspects of the business for enhancement requests, e-commerce promotional and merchandising initiatives globally to consistently achieve results in an ambiguous and changing environment. This includes large scale initiatives such as Black Friday/Cyber Monday, Back to School, etc.
  • Be a major player in business process improvement and a catalyst for building mature processes. Build and maintain a central repository for planning and execution documentation including Confluence/Wiki, SharePoint, etc.
  • Manage requirements volatility, integrity and continuity via change management and reprioritization
  • Effectively create and foster relationships with cross-functional teams within the organization and external partners to influence and develop solutions that meet the shared goals of all teams involved
  • Research market trends and industry best practices to augment functional operating models
  • Conversant with operational data analysis methodologies, tools and techniques
  • Be vigilant about clarifying ownership for each part of the journey
  • Identify opportunities for continuous improvement
  • Achieve operational excellence
  • Appetite to learn and comfortable with ambiguity.
  • Global cultural awareness and experience with global teams.
  • Strong ownership mentality with a phenomenal sense of humor.

    Required Skills:

    • 6-8 years of progressive experience which includes Business Strategy, E-commerce Promotions and Digital Merchandising, Customer Experience functions
    • Core 3-5 years of demonstrated success in leading/driving business transformation, operational excellence or process engineering projects
    • Strong understanding of various business process improvement methodologies
    • Bachelor's degree or equivalent a must
    • Strong ability to understand organizational strategic direction and translate those in to functional and operational change and improvements
    • Ability to create strong business cases for projects and work with the leadership team on prioritizations
    • Self-starter exhibiting strong leadership and project management skills in moving initiatives forward within a highly matrixed organization with the ability to develop strong relationships across product, analytics, marketing operations, etc. and work effectively with all organizational levels.
    • Ability to work in a rapidly changing and dynamic environment and meet deadlines. Effective and versatile with a bias for action and sense of urgency.
    • Demonstrated ability to adapt and operate in a rapidly changing business landscape
    • Ability to dissect, and collaborate towards solving complex business problems
    • Focused on rapid value creation through quick wins and long-term sustainable value realizations
    • A strong Change Manager with tenacity to follow through till closure
    • Ability to paint an exciting visual for overall project designs and operating models to influence stakeholders and leadership
    • Strong people skills, with distinctive ability to influence across levels and teams
    • Maturity to deal with ambiguity and agility to switch gears, strategic and tactical, according to organizational needs and dynamics

      SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

      EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.

Keywords: SGA Inc., San Jose , Global Ecommerce Promotional & Merchandising Manager, Executive , San Jose, California

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