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CPX FedRamp Cloud Platform Product Manager

Company: Cisco
Location: San Jose
Posted on: November 25, 2022

Job Description:

Who we are

Cisco's Customer & Partner Experience (CPX) organization is one of Cisco's fastest growing teams, and we're redefining how Cisco delivers value to our customers & partners via our product portfolio. The CPX organization is at the epicenter of developing modern, cloud native technologies in support of the evolving CX Product portfolio. To lay hold of this exciting vision, we are seeking top talent to that will redefine success for Cisco and our customers.

What you'll do

Software is a team sport. The best software is built by the highest functioning teams that are peopled with supremely skilled & fiercely collaborative engineers, product owners, & designers. As Product Owner, you will help define, articulate, and prioritize the important work needed to build high quality, high scale, & customer delighting SaaS products. We are looking for Product Owners with a growth mentality, eager to do their best work and build the best products possible. Simply put, you will deliver excellent software on a value-driven, high-trust team.

Primary Responsibiliti es include:

* Articulate the needs of the user through the lens of the CX platform. How will building a world-class platform make Cisco and our customers wildly successful? And how does the current sprint's work push that needle?
* Understand what FedRamp controls are required and assess cloud applications to the FedRamp requirements
* Contribute to Cisco's digital customer and partner experience strategy while flawlessly completing your roadmap.
* Understand how broad initiatives relate to your product - translate, and sequence them into measurable requirements.
* Act as collaborative glue between engineering teams, product, and program management
* Invest deeply in the success of the team, understanding how your role drives value for end users and the organization.

Who you'll work with

Residing in the CPX organization, you will partner with teams to craft, develop and deliver outstanding SaaS solutions. You will work with peer teams in Product Management, Operations, and UX Design to build the world's best customer experience for our customers, partners and delivery engineers. Every day and every interaction will be unique, but you will engage with a diverse representation of engineers, product owners, product managers, business units, IT and CX leadership.

Who you are

Required Skills/Experie nce
* Must be a US citizen and work within the United States. Remote within the US is acceptable, international is not

* Experience in implementing FedRamp or a similar Government Agency c ertification/r egulation (ie NIST, DOD IL5)

* Preferred prior experience in Cloud Providers for Government like AWS GovCloud or GCP or equivalent. Ability to develop & support detailed product feature requests in AWS GovCloud.

* Proven experience defining, developing, & delivering enterprise SaaS products.
* Consistent track record of influencing across the org; continually searching for effective solutions.
* Experience crafting product roadmaps and authoring epics and user stories, with emphasis on the customer experience.
* Ability to work collaborativel y with engineering teams. Engineers LOVE to work with you!
* Strong experience with agile methodologies and eagerness to roll up sleeves to evolve processes as business needs evolve.
* Consistent track record to maintain alignment between partners across many time zones.
* Customer success, customer support, learning, partner, and/or digital customer experience domain expertise preferred.
* Experience with design-thinkin g concepts a strong bonus.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!

But "Digital T ransformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take a ccountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Cisco COVID-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.

Keywords: Cisco, San Jose , CPX FedRamp Cloud Platform Product Manager, Executive , San Jose, California

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